Problem Description
Message Display
Possible Cause
Recommended Action
The host computer fails to | No Error Message | SCSI cable is disconnected |
recognize a drive although the |
|
|
Config submode lists the drive(s) |
| SCSI ID or termination settings |
|
| are incorrect or missing |
|
| Total length of the SCSI cables is |
|
| too long |
|
| Operator has forgotten to reboot |
|
| the host computer |
The host computer fails to | scsiID=7 TermOFF | The power cable for that drive is |
recognize a drive but the Config | disconnected | |
submode lists the SCSI ID is 7 |
| Drives have been inserted in rear |
|
| bays #9 through #16 without |
|
| adding an additional power supply |
|
|
|
Unable to properly read a disc from | No Error Message | The disc is |
a drive |
| The disc is soiled or scratched |
An error code appears on the LCD | E89, E99, etc. | A mechanical error has occurred |
display and the background flashes |
| which has locked up the system |
while the buzzer sounds |
|
|
The LCD display fails to appear | No Error Message | SCSI termination switch on the |
when the power is turned ON and |
| Changer is set to OFF or |
pressing buttons has no effect |
|
|
|
| SCSI cable is improperly |
|
| connected |
|
|
|
Make sure that the SCSI cables are connected properly
Verify that all devices have unique IDs and that drives are terminated properly
Reboot the host computer
Open the rear access panel and check the power cable connection
The power from the standard- equipment power supply supports functioning drives in bay #1 through #8.
Flip the disc
Wipe the disc and check for damage
In System Administrator mode, open the access door and make changes to clear the error
Turn OFF the changer then set the SCSI termination switch to ON before powering up the unit
Turn OFF the power and reseat the cable connection before powering up the unit.
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