11Additional information

Chapter 11:

Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.

Problem

Remedy

The power does not turn on.

• Connect the power plug to the wall outlet.

 

• Disconnect the power plug from the outlet, and insert again.

 

• Make sure there are no loose strands of speaker wire touching the

 

rear panel. This could cause the receiver to shut off automatically.

 

• If the STANDBY indicator blinks and the power shuts off

 

automatically, take the unit to your nearest Pioneer authorized

 

service center or your dealer for servicing.

 

 

No sound is output when a

• Make sure the component is connected correctly (refer to

function is selected.

Connecting up on page 16).

 

• Press MUTE on the remote control to turn muting off.

 

• Adjust the MASTER VOLUME.

 

 

No image is output when a

• Make sure the component is connected correctly (refer to

function is selected.

Connecting up on page 16).

 

• Select the correct component (use the MULTI CONTROL buttons).

 

 

Considerable noise in radio

• Tune in the correct frequency.

broadcasts.

• Connect the antenna (refer to page 21).

 

• Route any loose cables away from the antenna terminals and

 

wires.

 

• Fully extend the FM wire antenna, position for best reception, and

 

secure to a wall.

 

• Connect an outdoor FM antenna (refer to page 21).

 

• Adjust the direction and position for best reception.

 

• Connect an additional internal or external AM antenna (refer to

 

page 21).

 

• Turn off the equipment causing the noise or move it away from the

 

receiver.

 

• Move antennas farther away from equipment causing the noise.

 

 

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Pioneer VSX-D912, VSX-D812 operating instructions Additional information Chapter, Troubleshooting