Polycom 1500 Appendix J

Polycom, Inc. J-1

Appendix J

You can erase the current Collaboration Server configuration and restore default factory

settings. There are two Restore levels:

• Standard Restore

• Comprehensive Restore

This tool is intended for Administrator users, to be performed prior to RMA.

The Standard Restore level (default setting) deletes the following files:

•CDR

•Address Book

•Log Files

• Faults

•Dump Files

•Notes

In addition all the conferencing entities are deleted:

•Entry Queues

•Profiles

• Meeting Rooms

•IVR Services

• Default Network IP Service

When the system is restarted, these conferencing entities are created based on the factory

defaults. In addition, the Fast Configuration Wizard automatically opens, letting the user to

define the Default IP Network Service.

In addition to the Standard Restore, the system deletes the:

• CFS license information

• Management Network Service

The MCU is restored to the settings it had when shipped from the factory. The Product

Activation Key is required to re-configure the Management Network Service during the First

Entry Configuration.

For more information see the Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000

Getting Started Guide, Chapter 2 "Procedure 2: Product Registration” on page2-20.