RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
21-64 Polycom, Inc.
To access the Logger Diagnostic Files:
>> On the Collaboration Server menu, click Administration > Tools > Logger Diagnostic
Files.
The following tasks can be performed:
When retrieved, the log file name structure is as follows:
• Sequence number (starting with 1)
• Date and Time of first message
• Date and Time of last message
•File size
• Special information about the data, such as Startup
File name structure:
Log_SNxxxxxxxxxx_FMDddmmyyy_FMThhmm_LMDddmmyyyy_LMThhmm_SZxxxxxxxxxx_SUY.log
File name format:
• SN = Sequence Number
• FM = First Message, date and time
• LM = Last Message, date and time
Table 21-28 Diagnostic File Button Options
Button Description
Refresh List Refreshes the list and adds newly generated logger files.
Select All Selects all the logger files listed.
Browse Selects the destination folder for download.
Retrieve Files Saves files to the destination folder.