RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
21-60 Polycom, Inc.
—Network and service configurations,
—Rooms,
—Profiles
—Reservations
—System Flags
—Resource Allocation
—IVR messages, music
—Collaboration Server Web Client user setting - fonts, windows
—Collaboration Server Web Client global settings – notes, address book, language
—Private keys and certificates (TLS)
—Conference participant settings
—Operation DB (administrator list)
—SNMP settings
—Time configuration
• CDR files are not included in the backup process and should be backed up manually by
saving the CDR files to a destination device.
Using Software Management
To backup configuration files:
1On the Collaboration Server menu, click Administration > Software Management >
Backup Configuration.
The Backup Configuration dialog box opens.
2Click the Browse button.
The Browse To File dialog box opens.
3Select the Backup Directory Path and then click Backup.
To restore configuration files:
1On the Collaboration Server menu, click Administration > Software Management >
Restore Configuration.
2Browse to the Restore Directory Path where the backed up configuration files are stored
and then click Restore.
When the Collaboration Server system backs up the current configuration, if any changes occur
immediately or during the request, then additional changes are not registered.