Table of Contents
Polycom, Inc xi
ISDN/PSTN Network Services ........................................................................................16-44
Adding/Modifying ISDN/PSTN Network Services ............................................16-45
Obtaining ISDN/PSTN required information ...............................................16-45
Modifying an ISDN/PSTN Network Service .........................................................16-51
Network Security ................................................................................................................16-53
RealPresence Collaboration Server (RMX)1500/RealPresence Collaboration
Server (RMX)4000 ......................................................................................................16-53
RealPresence Collaboration Server (RMX)2000 .................................................... 16-53
Multiple Network Services ...............................................................................................16-53
Guidelines ....................................................................................................................16-54
Resource Allocation and Capacity ...................................................................16-56
First Time Installation and Configuration ..............................................................16-56
Upgrading to Multiple Services ...............................................................................16-57
Gather Network Equipment and Address Information - IP Network Services
Required Information ................................................................................................16-58
RealPresence Collaboration Server (RMX) Hardware Installation .....................16-59
RealPresence Collaboration Server (RMX) 4000 Multiple Services
Configuration ......................................................................................................16-59
RealPresence Collaboration Server (RMX) 2000 Multiple Services
Configuration ......................................................................................................16-61
RealPresence Collaboration Server (RMX) 1500 Multiple Services
Configuration ......................................................................................................16-62
Collaboration Server Configuration ........................................................................16-62
System Flags and License Settings ...................................................................16-62
IP Network Service Definition ..........................................................................16-63
Setting a Network Service as Default ..............................................................16-68
Ethernet Settings .................................................................................................16-69
Signaling Host IP Address and MCU Prefix in GK Indications ..................16-69
Video/Voice Port Configuration and Resolution Configuration ................16-69
Conference Profile ..............................................................................................16-69
Gateway Profiles .................................................................................................16-71
Hardware Monitor .....................................................................................................16-71
Signaling Monitor .......................................................................................................16-72
Conferencing ...............................................................................................................16-72
Defining Dial Out Participants .........................................................................16-72
Reserving Video Resources for a Conference .................................................16-73
Monitoring Conferences ....................................................................................16-73
Resource Report ..........................................................................................................16-74
Port Gauge Indications ......................................................................................16-74
NAT (Network Address Translation) Traversal ............................................................16-75
Deployment Architectures ................................................................................................16-75
Remote Connection Using the Internet ...................................................................16-75
Business to Business Connections ............................................................................16-76
FW (Firewall) NAT Keep Alive ................................................................................16-77
System Configuration in SBC environments ..................................................16-77
SIP TCP Keep-Alive ...........................................................................................16-78
IVR Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-1
IVR Services List ...................................................................................................................17-1