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Polycom 1 manual Setting Up Snmp, Sending a Message, Go to Diagnostics Send a Message

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Administrator’s Guide for Polycom HDX Systems

Sending a Message

If you are experiencing difficulties with connectivity or audio, you may want to send a message to the system that you are managing.

Only the near site can see the message; it is not broadcast to all the sites in the call.

To send a message via the Polycom HDX web interface:

1.On a computer, open a web browser.

2.In the browser address line, enter the system’s IP address, for example, http://10.11.12.13, to go to Polycom HDX web interface.

3.If prompted, enter admin as the user name, and enter the admin password.

4.Go to Diagnostics > Send a Message.

5.In the Send a Message page, enter a message (up to 100 characters in length), then click Send Message.

The message is displayed for 15 seconds on the screen of the system that you are managing.

Setting Up SNMP

The Polycom HDX system sends SNMP (Simple Network Management

Protocol) reports to indicate conditions, including the following:

•All alert conditions found on the Polycom HDX system alert page

•Details of jitter, latency, and packet loss

•Low battery power is detected in the remote control

•A system powers on

•Administrator logon is successful or unsuccessful

•A call fails for a reason other than a busy line

•A user requests help

•A telephone or video call connects or disconnects

Polycom HDX systems are compatible with SNMP versions 1 and 2c.

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Polycom 1 manual Setting Up Snmp, Sending a Message, Go to Diagnostics Send a Message
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1 specifications

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