Troubleshooting

 

 

 

 

 

Access to Screens and Systems

 

 

 

 

 

 

 

Symptom

Problem

Corrective action

 

 

 

 

 

Cannot navigate to Admin

The home screen is not

Press the

button on the remote and select

screens — System button

configured to display the

System at the end of the help message, or access

is not displayed.

System button.

the system remotely using the web interface, Telnet,

 

 

or SNMP.

 

 

 

 

From the web interface, you can add the System

 

 

button back to the home screen. Click System Setup

 

 

and navigate to Admin Settings > General Settings

 

 

> Home Screen Settings, then select System. The

 

 

change takes effect after you navigate away from the

 

 

home screen and then back again on the system.

 

 

 

Cannot navigate to Admin

The system administrator

Enter the password. The default password is the

screens without a

has set a password,

system’s serial number.

 

password.

or

Use the hardware restore button described on page

 

The default password was

 

12-20.

 

 

 

not deleted.

 

 

 

 

 

 

 

 

 

Cannot access the system

The system does not allow

On the system, go to System > Admin Settings >

remotely.

remote access.

General Settings > Security >

and enable

 

 

access.

 

 

 

 

 

 

The system or your

Check the LAN cable to the LAN port on the rear of

 

computer is not connected

the system.

 

 

 

to the LAN.

Check the LAN cable to your computer.

 

 

 

 

 

 

 

The LAN cable to the

Replace the appropriate LAN cable.

 

 

system or to your computer

 

 

 

 

is bad.

 

 

 

 

To verify this, check the

 

 

 

 

lights on the system. There

 

 

 

 

should be a steady green

 

 

 

 

light indicating a connection

 

 

 

 

to the LAN, and a flashing

 

 

 

 

orange light indicating LAN

 

 

 

 

traffic if the cable is good.

 

 

 

 

 

 

 

 

DHCP Client is ON and no

Contact your network administrator.

 

 

DHCP server is available.

 

 

 

 

 

 

 

 

There is a firewall between

Contact your network administrator.

 

 

your computer and your

 

 

 

 

system.

 

 

 

 

 

 

 

Your computer is on a

Place your computer and system on the same

 

different network and there

subnet. If this corrects the problem, check your router

 

is not connectivity between

configuration. If it does not, contact your network

 

the networks.

service provider.

 

 

 

 

 

The system is in Security

Use secure modes of access. For more information,

 

Mode, which requires

refer to Configuring Security Mode on page 8-6.

 

secure access.

 

 

 

 

 

 

 

 

12 - 5

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Polycom 1 manual Access to Screens and Systems
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1 specifications

The Polycom 3725-71352-001 is a notable component within the realm of conferencing solutions, specifically designed to enhance collaboration and communication within businesses. Known for its robust features and reliable technology, it is widely recognized among organizations looking to streamline their communication processes.

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