Controls, Go to Admin Settings General Settings Serial

Administrator’s Guide for Polycom HDX Systems

Controls

Symptom	Problem	Corrective action

The system does not	No, low, or dead batteries	Install four AAA batteries in the remote control.
respond to the remote	in the remote control.
control.
control.	The batteries are installed	Insert the batteries in the correct +/- position.
	The batteries are installed	Insert the batteries in the correct +/- position.
	incorrectly in the remote
	control.

	The room lights operate in	Turn off the lights in the room and try the remote
	the 38 Khz range and	control again.
	interfere with the remote
	control signals.

	The infrared sensor is not	To check the remote control: Point the remote control
	receiving signals from the	directly at the system or camera and press a button.
	remote control.	If the light on the system flashes, the remote control
		works properly.
		Make sure you are pointing the remote control at the
		infrared sensor on the front of the system or the
		camera.

	The external infrared	Check the connections between the rear panel, cable
	sensor is not operating	adapter, and infrared sensor cable.
	properly.

	The remote control is set to	Follow steps 3 - 7 in Configuring the Remote Control
	the wrong channel ID.	Channel ID on page 10-2to set the remote control
		channel ID to 3. Then follow the entire procedure to
		configure the system and remote control channel ID
		settings.

The system does not	The RS-232 serial port is	Go to Admin Settings > General Settings > Serial
respond to the touch-panel	not configured as a	Port and verify the following:
control.	touch-panel input.	• Baud Rate is set to the same value on the
		system as on the touch-panel.
		• RS-232 Mode is set to Control.
		• The touch-panel is connected to the port that is
		configured as a touch-panel port.

12 - 4

1 specifications

The Polycom 3725-71352-001 is a notable component within the realm of conferencing solutions, specifically designed to enhance collaboration and communication within businesses. Known for its robust features and reliable technology, it is widely recognized among organizations looking to streamline their communication processes.

One of the main features of the Polycom 3725-71352-001 is its exceptional audio quality. Utilizing Polycom's patented HD Voice technology, this device provides crystal-clear voice clarity, ensuring that every word is heard without distortion. This is essential in business environments where communication accuracy is critical. The device supports a wide frequency range which allows for natural sound reproduction, making conversations more lifelike and engaging.

Another significant characteristic of the Polycom 3725-71352-001 is its versatility in connectivity options. It is equipped with various connectivity features such as Ethernet, USB, and even Bluetooth capabilities. This ensures that users can easily connect the device to different platforms and devices, including PCs, mobile devices, and other conferencing solutions. The flexibility in connectivity allows for a seamless integration into existing systems and workflows.

The device also boasts a user-friendly interface designed to simplify operation and enhance user experience. With intuitive controls, users can easily navigate through settings, access features, and manage calls without the need for extensive training. This simplicity is crucial in busy office environments where efficiency is a priority.

The Polycom 3725-71352-001 also supports advanced security protocols to protect sensitive communications. This includes encryption standards that ensure data integrity and confidentiality, making it a reliable choice for businesses concerned about data security.

Finally, the design of the Polycom 3725-71352-001 is tailored for professional environments. Its sleek and modern aesthetic not only integrates well with office decor but also signifies the professionalism and quality associated with Polycom products. Its compact design saves space on desks while ensuring that it remains a focal point in any conferencing setup.

In summary, the Polycom 3725-71352-001 stands out as a powerful conferencing solution, marrying superior audio performance, versatile connectivity, user-friendly operation, advanced security measures, and an elegant design. It is an ideal choice for businesses seeking to enhance their communication capabilities and foster collaboration in an increasingly digital workplace.

Polycom 1 Controls, Go to Admin Settings General Settings Serial, RS-232 Mode is set to Control

Models: 1

Administrator’s Guide for Polycom HDX Systems

Controls

Symptom

Follow steps 3 - 7 in Configuring the Remote Control

Go to Admin Settings > General Settings > Serial

• RS-232 Mode is set to Control.

1 specifications