Administrator’s Guide for Polycom HDX Systems

To view and download the CDR via the web interface:

1.On a PC, open a web browser.

2.In the browser address line, enter the system’s IP address, for example, http://10.11.12.13, to go to the web interface.

3.If prompted, enter admin as the user name, and enter the admin password.

4.Click Utilities > Call Detail Report to view the details of the file.

5.Click Save and then specify a location on your computer to save the file.

Information in the CDR

The following table describes the data fields in the CDR.

Data

Description

 

 

Row ID

Each call is logged on the first available row. A call is a

 

connection to a single site, so there may be more than one

 

call in a conference.

 

 

Start Date

The call start date, in the format dd-mm-yyyy.

 

 

Start Time

The call start time, in the 24-hour format hh:mm:ss.

 

 

End Date

The call end date.

 

 

End Time

The call end time.

 

 

Call Duration

The length of the call.

 

 

Account Number

If Require Account Number to Dial is enabled on the

 

system, the value entered by the user is displayed in this

 

field.

 

 

Remote System

The far site’s system name.

Name

 

 

 

Call Field Number 1

The number dialed from the first call field, not necessarily

 

the transport address.

 

For incoming calls — The caller ID information from the first

 

number received from a far site.

 

 

Call Field Number 2

For outgoing calls — The number dialed from the second

(If applicable for

call field, not necessarily the transport address.

call)

For incoming calls — The caller ID information from the

 

second number received from a far site.

 

 

Transport Type

The type of call — Either H.320 (ISDN) or H.323 (IP).

 

 

Call Rate

The bandwidth negotiated with the far site.

 

 

System

The name of the system manufacturer, model, and software

Manufacturer

version, if they can be determined.

 

 

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Polycom 1 manual Information in the CDR, Following table describes the data fields in the CDR, Data Description

1 specifications

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