Troubleshooting

 

 

 

 

 

 

Symptom

Problem

Corrective action

 

 

 

System displays a

This can occur if the system

Wait about three minutes and try the call again.

message indicating network

uses a PRI E1 network

 

congestion when placing an

interface module that is

 

ISDN call immediately after

connected to an Adtran

 

starting the system.

Atlas 800 Plus module.

 

 

After power on, the Adtran

 

 

module must complete

 

 

channel restarts before the

 

 

system can complete ISDN

 

 

calls.

 

 

 

 

ISDN: Line Status icons do

The system is not

Check the ISDN line connections.

not go away so video calls

connected to an ISDN.

 

cannot be made.

 

 

The ISDN number is

Check the ISDN numbers with your service provider.

 

 

entered incorrectly.

 

 

 

 

 

The ISDN line is

Check that your ISDN line is provisioned for

 

provisioned incorrectly by

Voice/Data.

 

the ISDN service provider.

 

 

 

 

 

The system is in an

Power off the system, wait five seconds, and power

 

unknown state.

on the system.

 

 

 

 

The system was not able to

Select the Clear icon on the Auto Detect SPIDs

 

auto-detect SPIDs, or the

page, and then select the Start icon to automatically

 

SPID numbers are entered

detect the new SPIDs. Make sure your ISDN

 

incorrectly.

numbers are entered correctly.

 

Note: The AT&T

Check with your ISDN service provider and enter the

 

point-to-point protocol does

SPIDs and switch protocol manually.

 

not require SPIDs.

Note: The AT&T point-to-point protocol does not

 

 

require SPIDs.

 

 

 

ISDN: When placing a call,

The call does not connect

Try the call again.

progress indicators do not

properly.

 

turn green.

 

 

 

 

 

12 - 7

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Image 137
Polycom 1 manual Message indicating network
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1 specifications

The Polycom 3725-71352-001 is a notable component within the realm of conferencing solutions, specifically designed to enhance collaboration and communication within businesses. Known for its robust features and reliable technology, it is widely recognized among organizations looking to streamline their communication processes.

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In summary, the Polycom 3725-71352-001 stands out as a powerful conferencing solution, marrying superior audio performance, versatile connectivity, user-friendly operation, advanced security measures, and an elegant design. It is an ideal choice for businesses seeking to enhance their communication capabilities and foster collaboration in an increasingly digital workplace.
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