Administrator’s Guide SoundPoint IP / SoundStation IP

log.render.file.upload.append.sizeLimit—Controls the maximum size of log files on the boot server (default=512 kb)

log.render.file.upload.append.limitMode—Controls action to take when server log reaches max size, actions are stop and delete

Scheduled Logging

Scheduled logging is a powerful tool for anyone who is trying to troubleshoot an issue with the phone that only occurs after some time in operation.

The output of these instructions is written to the application log, and can be examined later (for trend data).

The parameters for scheduled logging are found in the sip.cfg configuration file. They are log.sched.module_name.

The following figure shows an example of a configuration file and the resulting log file.

Manual Log Upload

If you want to look at the log files without having to wait for the phone to upload them (which could take as long as 24 hours or more), initiate an upload by pressing correct combination of keys on the phone.

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Polycom SIP 2.2.2 manual Scheduled Logging