Configuration Files

Flash Parameter Configuration

Any field in the bootROM setup menu and the application SIP Configuration menu can be set through a configuration file.

A DHCP server can be configured to point the phones to a boot server that has the required configuration files. The new settings will be downloaded by the phones and used to configure them. This removes the need for manual interaction with phones to configure basic settings. This is especially useful for initial installation of multiple phones.

These device settings are detected when the application starts. If the new settings would normally cause a reboot if they were changed in the application Network Configuration menu, then they will cause a reboot when the application starts.

Caution The parameters for this feature should be put in separate configuration files to simplify maintenance. Do not add them to existing configuration files (such as sip.cfg). One new configuration file will be required for parameters that should apply to all phones, and individual configuration files will be required for phone-specific parameters such as SIP registration information.

The global device.set parameter must be enabled when the initial installation is done, and then it should be disabled. This prevents subsequent reboots by individual phones triggering a reset of parameters on the phone that may have been tweaked since the initial installation.

Caution This feature is very powerful and should be used with caution. For example, an incorrect setting could set the IP Address of multiple phones to the same value.

Note that some parameters may be ignored, for example if DHCP is enabled it will still override the value set with device.net.ipAddress.

Individual parameters are checked to see whether they are in range, however, the interaction between parameters is not checked. If a parameter is out of range, an error message will appear in the log file and parameter will not be used.

Incorrect configuration could cause phones to get into a reboot loop. For example, server A has a configuration file that specifies that server B should be used, which has a configuration file that specifies that server A should be used.

Polycom recommends that you test the new configuration files on two phones before initializing all phones. This should detect any errors including IP address conflicts.

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Polycom SIP 2.2.2 manual Flash Parameter Configuration