Installation, Unpacking the SuperTrak | Promise Technology EX8650A

Chapter 2: Installation

•Unpacking the SuperTrak, below

•Installing the SuperTrak Card (page 8)

•Choosing the Physical Drives (page 14)

•Creating a Logical Drive (page 15)

•Installing WebPAM PRO (page 20)

•Windows (page 22)

•Linux (page 29)

•Logging into WebPAM PRO (page 37)

•Setting up WebPAM PRO (page 39)

Unpacking the SuperTrak

When you receive the SuperTrak EX Series SAS/SATA RAID Controller card, the package should contain the items listed below:

•SuperTrak EX4650, EX4650A, EX8650, or EX8650A Controller card

•Quick Start Guide

•0.5m (19-inch) SFF-8087 to SFF-8087 multi-lane cable One for EX4650 and EX4650A

Two for EX8650 and EX8650A

•CD with WebPAM PRO software, Windows and Linux drivers, and SuperTrak User Manual

If any of the items are missing or appear damaged, please contact your dealer or distributor immediately.

Warning

The electronic components on the SuperTrak EX Controller cards are sensitive to damage from Electro-Static Discharge (ESD). Observe appropriate precautions at all times when handling the SuperTrak card or its subassemblies.

Warning

Before installing the SuperTrak EX Controller card into an existing system, backup any important or useful data. Failure to follow this accepted PC practice could result in data loss.

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Promise Technology EX8650A, EX4650A user manual Installation, Unpacking the SuperTrak

Contents

Supertrak Recommendations CopyrightTrademarks Important data protection information Radio Frequency Interference Statement Page Contents SuperBuild Utility Installing Drivers, SuperBuild Utility, Management with WebPAM PRO, Management with WebPAM PRO, Management with WebPAM PRO, Contents 209 Appendix a Partition and Format Appendix B UpgradesTechnology Background, Support About This Manual Introduction XOR Microprocessor Product OverviewHot-Swapping Operating System Support WebPAM PRO Management SoftwareBrowser Support Advanced Hardware Design Features Benefits Key Features and Benefits Compatibility Features Benefits Features Benefits SpecificationsCompatibility Unpacking the SuperTrak Installation Installing the SuperTrak Card SuperTrak EX4650 card SuperTrak EX8650 card + R G + + - + Scenario 1 Virtual Enclosure Sgpio SAS Connections and ID NumbersSuperTrak SAS Port Enclosure ID Range Drive ID Range Scenario 5 SAS Expanders Scenario 2 Virtual Enclosure Host PCScenario 3 External Enclosures Daisy Chain Scenario 4 External Enclosures Parallel Level Number of Drives Choosing the Physical Drives Creating a Logical Drive Page Installation Page Installation Operating System Support Installing WebPAM PROUtility Server Agent Browser Support Internet Browser Introduction dialog box Installing WebPAM PRO onto a Windows PC or Server License Agreement dialog box Setup Type dialog box Choose Destination Location dialog box SSL Security Options dialog box Ready to Install dialog box Install Complete dialog box Installing WebPAM PRO onto a Linux PC or Server License Agreement dialog box Choose Install Product dialog box Choose Install Folder dialog box WebPAM PRO Agent Configuration dialog box SSL Security Options dialog box WebPAM PRO Utility Server Configuration dialog box Register On-line dialog box Regular Connection Logging into WebPAM PROLogging in at the Host PC Logging in over the Network Https//192.168.10.2288443/promise Login Screen Click the Add Subsystem/Host tab Setting up WebPAM PRO Add Subsystem/Host tab Installing Drivers USB Memory Stick for Windows Driver Diskette for WindowsDriver Diskette for Linux Windows Vista New OS Installation Existing System Confirming Driver Installation Windows Server Existing System Windows XP Existing System Windows Existing System Type cd umount /mnt/floppy Red Hat Linux Enterprise 4.4 SuSE Linux Enterprise SuperBuild Utility SuperTrak Bios SuperTrak Bios screen SuperTrak Bios screen, logical drive offline SuperBuild Main Menu Main Menu Controller Selection Controller Information Viewing Physical Drives Physical Drive ManagementViewing Physical Drive Information Managing Physical Drive Problems Viewing Disk Arrays Disk Array ManagementViewing Disk Array Information Creating a Disk Array Rebuilding a Disk Array Changing Disk Array SettingsDeleting a Disk Array Viewing Logical Drives Logical Drive ManagementViewing Logical Drive Information Write Cache Policy Choose from Write Back or Write Through Creating a Logical Drive Initializing a Logical Drive Deleting a Logical Drive Changing Logical Drive Settings Identifying a Critical Logical Drive Managing Logical Drive Problems Manual Rebuild Rebuilding the Logical DriveSpare Drive Available No Spare Drive Available Identifying an Offline Logical Drive Finding the Failed Physical Drive RAID 1, 5, 6, 10, 50 RAID Creating a Spare Drive Spare Drive ManagementViewing Spare Drives Viewing Spare Drive Information Changing Spare Drive Settings Deleting a Spare Drive Background Activity Viewing RAM Events Event LogViewing Nvram Events Clearing the Event Logs Time Sync Setting the Time ZoneSynchronizing Time with an Embedded Site Buzzer MiscellaneousSAS Ready LEDs Sgpio Backplane Enabling or Disabling the Buzzer Page Management with WebPAM PRO Login Screen Management with WebPAM PRO WebPAM PRO interface Accessing the Interface Using Tree View Using the Header WebPAM PRO Tree View Using Management View Viewing the Event Frame Choosing a Display Language Deleting the Event Frame Saving the Event FrameViewing the Storage Network Storage Network appears in Tree View Logging out of WebPAM PRO Managing Users Making User SettingsViewing User Information Changing a User’s Password Making Your Own User SettingsChanging Your Own Password Deleting a User Creating a UserList of User Privileges Management with WebPAM PRO Viewing Subsystem/Host Information Working with Subsystem/Host ManagementAdding a Subsystem or Host Deleting a Subsystem or Host Setting User PrivilegeIn-Band versus Out-of-Band Page Viewing Service Status Managing Software ServicesChanging Web Server Settings Linux Setting up Email ServiceRestarting the Tomcat Server Windows Setting Event Frame Refresh Time Setting up Extended SmtpSending a Test Email Message Changing CIM Server Settings Changing CIM Client Settings Refreshing the WebPAM PRO Screen Setting User RightsManaging the Host Viewing Host Information Viewing Subsystem Information Managing the SubsystemClearing Statistical Data Updating the Firmware Setting an Alias for the SubsystemClick the Clear Statistics link Severity Definitions Checking Subsystem HealthViewing the Runtime Event Log Saving the Runtime Event Log Viewing the Nvram Event Log Clearing the Runtime Event Log Clearing the Nvram Event Log Saving the Nvram Event LogViewing Current Background Activities Making Background Activity Settings Running Media Patrol Running Background ActivitiesRunning PDM Scheduling an Activity Viewing Scheduled Activities 112 Deleting a Scheduled Activity Viewing System Configuration 114 Viewing Controllers Information Managing the ControllerViewing Controller Information 116 Viewing Controller Statistics Making Controller Settings Clearing an Orphan Watermark Viewing Battery Information Testing the Buzzer Making Buzzer SettingsSilencing the Buzzer Viewing Buzzer Information Viewing Enclosure Information Managing Enclosures Virtual or Third Party Enclosures Managing Physical DrivesViewing a List of Physical Drives Locating a Physical Drive Promise Enclosures Making Global Physical Drive SettingsSata Drives SAS Drives Adjustable Items Making Physical Drive SettingsViewing Physical Drive Statistics Clearing Stale and PFA Conditions Forcing a Physical Drive Offline or Online 126 Locating a Disk Array Managing Disk Arrays 128 Creating a Disk Array Automatic Configuration Creating a Disk Array Express Configuration 131 Disk Array Creation Creating a Disk Array Advanced ConfigurationLogical Drive Creation Summary Disk Array Operational Status Physical Drive Status Making Disk Array Settings 136 137 Migrating a Disk Array Rebuilding Manually Rebuilding Automatically Running PDM on a Disk Array Running Media Patrol on a Disk Array Preparing a Disk Array for Transport Transitioning a Disk Array 142 Viewing Information for All Logical Drives Managing Logical DrivesLogical Drive Status Logical Drive Synchronization Locating a Logical Drive Viewing Logical Drive Statistics 146 Viewing the Logical Drive Check Table Running Redundancy Check 148 Viewing a List of Spare Drives Managing Spare Drives 150 Deleting Spare Drive Making Spare Drive Settings Running Spare Check Viewing a List of All Logical Drives Working with the Logical Drive SummaryViewing Individual Logical Drive Information 154 Introduction to RAID Technology Background RAID 0 Striping interleaves data across multiple drives RAID 0 Stripe RAID 1 Mirrors identical data to two drives RAID 1 Mirror Enhanced Data Mirrors Physical Drives RAID 1E Enhanced Mirror RAID 5 stripes all drives with data and parity information RAID 5 Block Striping with Distributed Parity RAID 6 stripes all drives with data and dual parity RAID 6 Block and Double Parity Stripe Data Stripe Mirror Physical Drives RAID 10 Mirror / Stripe Component Minimum Maximum RAID 50 Striped Distributed Parity RAID 50 Axles 3,3,3 RAID 60 is a combination of RAID 6 and RAID RAID 60 Striping of Double Parity RAID 60 Axles 5,5 10,10 4,4,4 167 Advantages Disadvantages Choosing a RAID Level RAID 1E 170 High Read data transaction rate Choosing Sector Size Choosing Stripe Block Size TB Limitation Choosing Cache PolicyLogical Drive Size Sector Size Read Cache Policy Capacity CoercionWrite Cache Policy Hot Spare Drives Initialization RAID Level Migration Partition and Format the Logical Drive Target Requirements None Add physical drives maximum RAID 10 must have less than 16 physical drives Physical drives maximum PDM Ranges of Disk Array Expansion Current LD Size Maximum LD Sector Size Expansion Size Delete and Recreate Predictive Data Migration PDM Media PatrolPDM Triggers Drive Failure and Automatic Rebuild Transition 186 Manual Transition Automatic Transition 188 Critical & Offline Logical Drives When a Physical Drive Fails 190 Without a Hot Spare Drive With a Hot Spare DriveRebuild Operation 192 Pre-Installation Speed, Device Types, Capacity, Cabling Frequently Asked QuestionsHow can I change the resources that the SuperTrak uses? Can I use Atapi devices on the SuperTrak EX Series? Drive IssuesWill Acpi work with HDDs on the SuperTrak EX Series? Support Post-Installation Installation Issues Capacity, BootingWhy can’t I make a dedicated spare drive in WebPAM PRO? United States Technical Support ServicesWhy can’t I run WebPAM PRO in Konqueror? Contacting Technical Support Germany NetherlandsItaly Taiwan Limited WarrantyChina Disclaimer of other warranties Your Responsibilities Returning the Product For Repair Or retailer Appendix a Partition and Format Click the Next button to start the Wizard Appendix a Partition and Format 206 Downloading Bios and Firmware File Updating SuperTrak Bios and Firmware Logging into WebPAM PRO Downloading the WebPAM PRO Update FileInstalling the WebPAM PRO Update File Updating WebPAM PRO Appendix C Battery Backup Unit Installing the BBU SuperTrak EX Controller 212 Numerics Index 214 146 Axles 66 Capacity 18, 65, 132 List 59 150 List 73 Logical drive 65, 67, 133