Supertrak
Copyright
Trademarks
Important data protection information
Recommendations
Radio Frequency Interference Statement
Page
Contents
Installing Drivers,
SuperBuild Utility
SuperBuild Utility,
Management with WebPAM PRO,
Management with WebPAM PRO,
Management with WebPAM PRO,
Contents
Appendix a Partition and Format Appendix B Upgrades
Technology Background,
Support
209
Introduction
About This Manual
XOR Microprocessor
Product Overview
Hot-Swapping
Operating System Support
WebPAM PRO Management Software
Browser Support
Key Features and Benefits
Advanced Hardware Design Features Benefits
Compatibility Features Benefits
Features Benefits
Specifications
Compatibility
Installation
Unpacking the SuperTrak
Installing the SuperTrak Card
SuperTrak EX4650 card
SuperTrak EX8650 card
+ R G + + - +
Scenario 1 Virtual Enclosure Sgpio
SAS Connections and ID Numbers
SuperTrak SAS Port Enclosure ID Range Drive ID Range
Scenario 2 Virtual Enclosure Host PC
Scenario 3 External Enclosures Daisy Chain
Scenario 4 External Enclosures Parallel
Scenario 5 SAS Expanders
Choosing the Physical Drives
Level Number of Drives
Creating a Logical Drive
Page
Installation
Page
Installation
Installing WebPAM PRO
Utility Server
Agent
Operating System Support
Internet Browser
Browser Support
Installing WebPAM PRO onto a Windows PC or Server
Introduction dialog box
License Agreement dialog box
Setup Type dialog box
Choose Destination Location dialog box
SSL Security Options dialog box
Ready to Install dialog box
Install Complete dialog box
Installing WebPAM PRO onto a Linux PC or Server
License Agreement dialog box
Choose Install Product dialog box
Choose Install Folder dialog box
WebPAM PRO Agent Configuration dialog box
SSL Security Options dialog box
WebPAM PRO Utility Server Configuration dialog box
Register On-line dialog box
Logging into WebPAM PRO
Logging in at the Host PC
Logging in over the Network
Regular Connection
Login Screen
Https//192.168.10.2288443/promise
Setting up WebPAM PRO
Click the Add Subsystem/Host tab
Add Subsystem/Host tab
Installing Drivers
USB Memory Stick for Windows
Driver Diskette for Windows
Driver Diskette for Linux
New OS Installation
Windows Vista
Confirming Driver Installation
Existing System
Windows Server
Existing System
Windows XP
Existing System
Windows
Existing System
Red Hat Linux Enterprise 4.4
Type cd umount /mnt/floppy
SuSE Linux Enterprise
SuperTrak Bios
SuperBuild Utility
SuperTrak Bios screen
SuperTrak Bios screen, logical drive offline
Main Menu
SuperBuild Main Menu
Controller Selection
Controller Information
Viewing Physical Drives
Physical Drive Management
Viewing Physical Drive Information
Managing Physical Drive Problems
Viewing Disk Arrays
Disk Array Management
Viewing Disk Array Information
Creating a Disk Array
Rebuilding a Disk Array
Changing Disk Array Settings
Deleting a Disk Array
Viewing Logical Drives
Logical Drive Management
Viewing Logical Drive Information
Creating a Logical Drive
Write Cache Policy Choose from Write Back or Write Through
Initializing a Logical Drive
Changing Logical Drive Settings
Deleting a Logical Drive
Managing Logical Drive Problems
Identifying a Critical Logical Drive
Rebuilding the Logical Drive
Spare Drive Available
No Spare Drive Available
Manual Rebuild
Finding the Failed Physical Drive
Identifying an Offline Logical Drive
RAID 1, 5, 6, 10, 50
RAID
Spare Drive Management
Viewing Spare Drives
Viewing Spare Drive Information
Creating a Spare Drive
Changing Spare Drive Settings
Deleting a Spare Drive
Background Activity
Viewing RAM Events
Event Log
Viewing Nvram Events
Clearing the Event Logs
Time Sync
Setting the Time Zone
Synchronizing Time with an Embedded Site
Miscellaneous
SAS Ready LEDs
Sgpio Backplane
Buzzer
Enabling or Disabling the Buzzer
Page
Management with WebPAM PRO
Login Screen
Management with WebPAM PRO
Accessing the Interface
WebPAM PRO interface
Using the Header
Using Tree View
Using Management View
WebPAM PRO Tree View
Choosing a Display Language
Viewing the Event Frame
Deleting the Event Frame
Saving the Event Frame
Viewing the Storage Network
Logging out of WebPAM PRO
Storage Network appears in Tree View
Managing Users
Making User Settings
Viewing User Information
Changing a User’s Password
Making Your Own User Settings
Changing Your Own Password
Deleting a User
Creating a User
List of User Privileges
Management with WebPAM PRO
Viewing Subsystem/Host Information
Working with Subsystem/Host Management
Adding a Subsystem or Host
Deleting a Subsystem or Host
Setting User Privilege
In-Band versus Out-of-Band
Page
Viewing Service Status
Managing Software Services
Changing Web Server Settings
Setting up Email Service
Restarting the Tomcat Server
Windows
Linux
Setting Event Frame Refresh Time
Setting up Extended Smtp
Sending a Test Email Message
Changing CIM Client Settings
Changing CIM Server Settings
Setting User Rights
Managing the Host
Viewing Host Information
Refreshing the WebPAM PRO Screen
Viewing Subsystem Information
Managing the Subsystem
Clearing Statistical Data
Updating the Firmware
Setting an Alias for the Subsystem
Click the Clear Statistics link
Checking Subsystem Health
Viewing the Runtime Event Log
Saving the Runtime Event Log
Severity Definitions
Clearing the Runtime Event Log
Viewing the Nvram Event Log
Clearing the Nvram Event Log
Saving the Nvram Event Log
Viewing Current Background Activities
Making Background Activity Settings
Running Media Patrol
Running Background Activities
Running PDM
Viewing Scheduled Activities
Scheduling an Activity
112
Viewing System Configuration
Deleting a Scheduled Activity
114
Viewing Controllers Information
Managing the Controller
Viewing Controller Information
116
Making Controller Settings
Viewing Controller Statistics
Viewing Battery Information
Clearing an Orphan Watermark
Testing the Buzzer
Making Buzzer Settings
Silencing the Buzzer
Viewing Buzzer Information
Managing Enclosures
Viewing Enclosure Information
Managing Physical Drives
Viewing a List of Physical Drives
Locating a Physical Drive
Virtual or Third Party Enclosures
Promise Enclosures
Making Global Physical Drive Settings
Sata Drives SAS Drives
Adjustable Items
Making Physical Drive Settings
Viewing Physical Drive Statistics
Forcing a Physical Drive Offline or Online
Clearing Stale and PFA Conditions
126
Managing Disk Arrays
Locating a Disk Array
128
Creating a Disk Array Automatic Configuration
Creating a Disk Array Express Configuration
131
Disk Array Creation
Creating a Disk Array Advanced Configuration
Logical Drive Creation
Summary
Disk Array Operational Status
Making Disk Array Settings
Physical Drive Status
136
137
Migrating a Disk Array
Rebuilding Automatically
Rebuilding Manually
Running Media Patrol on a Disk Array
Running PDM on a Disk Array
Transitioning a Disk Array
Preparing a Disk Array for Transport
142
Viewing Information for All Logical Drives
Managing Logical Drives
Logical Drive Status
Locating a Logical Drive
Logical Drive Synchronization
Viewing Logical Drive Statistics
146
Running Redundancy Check
Viewing the Logical Drive Check Table
148
Managing Spare Drives
Viewing a List of Spare Drives
150
Making Spare Drive Settings
Deleting Spare Drive
Running Spare Check
Viewing a List of All Logical Drives
Working with the Logical Drive Summary
Viewing Individual Logical Drive Information
154
Technology Background
Introduction to RAID
RAID 0 Stripe
RAID 0 Striping interleaves data across multiple drives
RAID 1 Mirror
RAID 1 Mirrors identical data to two drives
RAID 1E Enhanced Mirror
Enhanced Data Mirrors Physical Drives
RAID 5 Block Striping with Distributed Parity
RAID 5 stripes all drives with data and parity information
RAID 6 Block and Double Parity Stripe
RAID 6 stripes all drives with data and dual parity
RAID 10 Mirror / Stripe
Data Stripe Mirror Physical Drives
RAID 50 Striped Distributed Parity
Component Minimum Maximum
RAID 50 Axles
3,3,3
RAID 60 Striping of Double Parity
RAID 60 is a combination of RAID 6 and RAID
RAID 60 Axles
5,5 10,10 4,4,4 167
Choosing a RAID Level
Advantages Disadvantages
RAID 1E
170
High Read data transaction rate
Choosing Stripe Block Size
Choosing Sector Size
TB Limitation
Choosing Cache Policy
Logical Drive Size Sector Size
Read Cache Policy
Capacity Coercion
Write Cache Policy
Initialization
Hot Spare Drives
Partition and Format the Logical Drive
RAID Level Migration
Target Requirements
None
Add physical drives maximum
RAID 10 must have less than 16 physical drives
Physical drives maximum
Ranges of Disk Array Expansion
PDM
Delete and Recreate
Current LD Size Maximum LD Sector Size Expansion Size
Predictive Data Migration PDM
Media Patrol
PDM Triggers
Transition
Drive Failure and Automatic Rebuild
186
Automatic Transition
Manual Transition
188
When a Physical Drive Fails
Critical & Offline Logical Drives
190
Without a Hot Spare Drive
With a Hot Spare Drive
Rebuild Operation
192
Pre-Installation Speed, Device Types, Capacity, Cabling
Frequently Asked Questions
How can I change the resources that the SuperTrak uses?
Can I use Atapi devices on the SuperTrak EX Series?
Drive Issues
Will Acpi work with HDDs on the SuperTrak EX Series?
Support
Post-Installation
Installation Issues Capacity, Booting
Why can’t I make a dedicated spare drive in WebPAM PRO?
Technical Support Services
Why can’t I run WebPAM PRO in Konqueror?
Contacting Technical Support
United States
Germany
Netherlands
Italy
Taiwan
Limited Warranty
China
Disclaimer of other warranties
Returning the Product For Repair
Your Responsibilities
Or retailer
Appendix a Partition and Format
Click the Next button to start the Wizard
Appendix a Partition and Format
206
Updating SuperTrak Bios and Firmware
Downloading Bios and Firmware File
Downloading the WebPAM PRO Update File
Installing the WebPAM PRO Update File
Updating WebPAM PRO
Logging into WebPAM PRO
Appendix C Battery Backup Unit
Installing the BBU
SuperTrak EX Controller
212
Index
Numerics
214
146
Axles 66 Capacity 18, 65, 132
List 59
150
List 73
Logical drive 65, 67, 133