146 | Promise Technology EX8650A, EX4650A specification

Index

F

failed physical drive 189 FAQs

installation 196 physical drives 194 post installation 196 pre-installation 193

find failed physical drive 70 firmware

downloading 207 update 105

first-time setup, WebPAM PRO 39 force offline/online 125

format logical drive 176, 203

G

GBTruncate 174 global spare drive 175 GRPRounding 174

H

Header 87

health, subsystem 106 host

add 96 delete 97 information 103

hot spare drive 175

I

ID numbers and SAS connections

12

In-Band versus Out-of-Band 97 Inconsistent Block Table 148 information

battery 118 buzzer 120 controller 115 disk array 61, 134

information, cont.

host 103

logical drive 64, 153 logical drives 143, 144 physical drive 59, 123 spare drive 73 subsystem 104 subsystem/host 96 user 92

initialization

logical drive 66, 133, 137,

146, 175

installing

BBU kit 210

RedHat Linux driver 51 SuperTrak EX Controller card 8 SuSE Linux driver 52 WebPAM PRO

on Linux 29

on Windows 22 Windows 2000 driver 49 Windows Server 2003 driver

45

Windows Vista driver 43

Windows XP driver 47

J

Java Runtime Environment 21 JBOD subsystem 13

L

language, WebPAM PRO 89 LED pin connections 11 Linux

installing drivers 51, 52 installing WebPAM PRO 29

list

disk arrays 61 logical drives 64 physical drives 59, 122

215

Image 227

Promise Technology EX8650A, EX4650A user manual 146

Contents

Supertrak Recommendations CopyrightTrademarks Important data protection information Radio Frequency Interference Statement Page Contents SuperBuild Utility Installing Drivers, SuperBuild Utility, Management with WebPAM PRO, Management with WebPAM PRO, Management with WebPAM PRO, Contents 209 Appendix a Partition and Format Appendix B UpgradesTechnology Background, Support About This Manual Introduction Hot-Swapping Product OverviewXOR Microprocessor Browser Support WebPAM PRO Management SoftwareOperating System Support Advanced Hardware Design Features Benefits Key Features and Benefits Compatibility Features Benefits Compatibility SpecificationsFeatures Benefits Unpacking the SuperTrak Installation Installing the SuperTrak Card SuperTrak EX4650 card SuperTrak EX8650 card + R G + + - + SuperTrak SAS Port Enclosure ID Range Drive ID Range SAS Connections and ID NumbersScenario 1 Virtual Enclosure Sgpio Scenario 5 SAS Expanders Scenario 2 Virtual Enclosure Host PCScenario 3 External Enclosures Daisy Chain Scenario 4 External Enclosures Parallel Level Number of Drives Choosing the Physical Drives Creating a Logical Drive Page Installation Page Installation Operating System Support Installing WebPAM PROUtility Server Agent Browser Support Internet Browser Introduction dialog box Installing WebPAM PRO onto a Windows PC or Server License Agreement dialog box Setup Type dialog box Choose Destination Location dialog box SSL Security Options dialog box Ready to Install dialog box Install Complete dialog box Installing WebPAM PRO onto a Linux PC or Server License Agreement dialog box Choose Install Product dialog box Choose Install Folder dialog box WebPAM PRO Agent Configuration dialog box SSL Security Options dialog box WebPAM PRO Utility Server Configuration dialog box Register On-line dialog box Regular Connection Logging into WebPAM PROLogging in at the Host PC Logging in over the Network Https//192.168.10.2288443/promise Login Screen Click the Add Subsystem/Host tab Setting up WebPAM PRO Add Subsystem/Host tab Installing Drivers Driver Diskette for Linux Driver Diskette for WindowsUSB Memory Stick for Windows Windows Vista New OS Installation Existing System Confirming Driver Installation Windows Server Existing System Windows XP Existing System Windows Existing System Type cd umount /mnt/floppy Red Hat Linux Enterprise 4.4 SuSE Linux Enterprise SuperBuild Utility SuperTrak Bios SuperTrak Bios screen SuperTrak Bios screen, logical drive offline SuperBuild Main Menu Main Menu Controller Selection Controller Information Viewing Physical Drive Information Physical Drive ManagementViewing Physical Drives Managing Physical Drive Problems Viewing Disk Array Information Disk Array ManagementViewing Disk Arrays Creating a Disk Array Deleting a Disk Array Changing Disk Array SettingsRebuilding a Disk Array Viewing Logical Drive Information Logical Drive ManagementViewing Logical Drives Write Cache Policy Choose from Write Back or Write Through Creating a Logical Drive Initializing a Logical Drive Deleting a Logical Drive Changing Logical Drive Settings Identifying a Critical Logical Drive Managing Logical Drive Problems Manual Rebuild Rebuilding the Logical DriveSpare Drive Available No Spare Drive Available Identifying an Offline Logical Drive Finding the Failed Physical Drive RAID 1, 5, 6, 10, 50 RAID Creating a Spare Drive Spare Drive ManagementViewing Spare Drives Viewing Spare Drive Information Changing Spare Drive Settings Deleting a Spare Drive Background Activity Viewing Nvram Events Event LogViewing RAM Events Clearing the Event Logs Synchronizing Time with an Embedded Site Setting the Time ZoneTime Sync Buzzer MiscellaneousSAS Ready LEDs Sgpio Backplane Enabling or Disabling the Buzzer Page Management with WebPAM PRO Login Screen Management with WebPAM PRO WebPAM PRO interface Accessing the Interface Using Tree View Using the Header WebPAM PRO Tree View Using Management View Viewing the Event Frame Choosing a Display Language Viewing the Storage Network Saving the Event FrameDeleting the Event Frame Storage Network appears in Tree View Logging out of WebPAM PRO Viewing User Information Making User SettingsManaging Users Changing Your Own Password Making Your Own User SettingsChanging a User’s Password List of User Privileges Creating a UserDeleting a User Management with WebPAM PRO Adding a Subsystem or Host Working with Subsystem/Host ManagementViewing Subsystem/Host Information In-Band versus Out-of-Band Setting User PrivilegeDeleting a Subsystem or Host Page Changing Web Server Settings Managing Software ServicesViewing Service Status Linux Setting up Email ServiceRestarting the Tomcat Server Windows Sending a Test Email Message Setting up Extended SmtpSetting Event Frame Refresh Time Changing CIM Server Settings Changing CIM Client Settings Refreshing the WebPAM PRO Screen Setting User RightsManaging the Host Viewing Host Information Clearing Statistical Data Managing the SubsystemViewing Subsystem Information Click the Clear Statistics link Setting an Alias for the SubsystemUpdating the Firmware Severity Definitions Checking Subsystem HealthViewing the Runtime Event Log Saving the Runtime Event Log Viewing the Nvram Event Log Clearing the Runtime Event Log Viewing Current Background Activities Saving the Nvram Event LogClearing the Nvram Event Log Making Background Activity Settings Running PDM Running Background ActivitiesRunning Media Patrol Scheduling an Activity Viewing Scheduled Activities 112 Deleting a Scheduled Activity Viewing System Configuration 114 Viewing Controller Information Managing the ControllerViewing Controllers Information 116 Viewing Controller Statistics Making Controller Settings Clearing an Orphan Watermark Viewing Battery Information Silencing the Buzzer Making Buzzer SettingsTesting the Buzzer Viewing Buzzer Information Viewing Enclosure Information Managing Enclosures Virtual or Third Party Enclosures Managing Physical DrivesViewing a List of Physical Drives Locating a Physical Drive Sata Drives SAS Drives Making Global Physical Drive SettingsPromise Enclosures Viewing Physical Drive Statistics Making Physical Drive SettingsAdjustable Items Clearing Stale and PFA Conditions Forcing a Physical Drive Offline or Online 126 Locating a Disk Array Managing Disk Arrays 128 Creating a Disk Array Automatic Configuration Creating a Disk Array Express Configuration 131 Logical Drive Creation Creating a Disk Array Advanced ConfigurationDisk Array Creation Summary Disk Array Operational Status Physical Drive Status Making Disk Array Settings 136 137 Migrating a Disk Array Rebuilding Manually Rebuilding Automatically Running PDM on a Disk Array Running Media Patrol on a Disk Array Preparing a Disk Array for Transport Transitioning a Disk Array 142 Logical Drive Status Managing Logical DrivesViewing Information for All Logical Drives Logical Drive Synchronization Locating a Logical Drive Viewing Logical Drive Statistics 146 Viewing the Logical Drive Check Table Running Redundancy Check 148 Viewing a List of Spare Drives Managing Spare Drives 150 Deleting Spare Drive Making Spare Drive Settings Running Spare Check Viewing Individual Logical Drive Information Working with the Logical Drive SummaryViewing a List of All Logical Drives 154 Introduction to RAID Technology Background RAID 0 Striping interleaves data across multiple drives RAID 0 Stripe RAID 1 Mirrors identical data to two drives RAID 1 Mirror Enhanced Data Mirrors Physical Drives RAID 1E Enhanced Mirror RAID 5 stripes all drives with data and parity information RAID 5 Block Striping with Distributed Parity RAID 6 stripes all drives with data and dual parity RAID 6 Block and Double Parity Stripe Data Stripe Mirror Physical Drives RAID 10 Mirror / Stripe Component Minimum Maximum RAID 50 Striped Distributed Parity RAID 50 Axles 3,3,3 RAID 60 is a combination of RAID 6 and RAID RAID 60 Striping of Double Parity RAID 60 Axles 5,5 10,10 4,4,4 167 Advantages Disadvantages Choosing a RAID Level RAID 1E 170 High Read data transaction rate Choosing Sector Size Choosing Stripe Block Size Logical Drive Size Sector Size Choosing Cache PolicyTB Limitation Write Cache Policy Capacity CoercionRead Cache Policy Hot Spare Drives Initialization RAID Level Migration Partition and Format the Logical Drive Target Requirements None Add physical drives maximum RAID 10 must have less than 16 physical drives Physical drives maximum PDM Ranges of Disk Array Expansion Current LD Size Maximum LD Sector Size Expansion Size Delete and Recreate PDM Triggers Media PatrolPredictive Data Migration PDM Drive Failure and Automatic Rebuild Transition 186 Manual Transition Automatic Transition 188 Critical & Offline Logical Drives When a Physical Drive Fails 190 Rebuild Operation With a Hot Spare DriveWithout a Hot Spare Drive 192 How can I change the resources that the SuperTrak uses? Frequently Asked QuestionsPre-Installation Speed, Device Types, Capacity, Cabling Will Acpi work with HDDs on the SuperTrak EX Series? Drive IssuesCan I use Atapi devices on the SuperTrak EX Series? Support Why can’t I make a dedicated spare drive in WebPAM PRO? Installation Issues Capacity, BootingPost-Installation United States Technical Support ServicesWhy can’t I run WebPAM PRO in Konqueror? Contacting Technical Support Italy NetherlandsGermany China Limited WarrantyTaiwan Disclaimer of other warranties Your Responsibilities Returning the Product For Repair Or retailer Appendix a Partition and Format Click the Next button to start the Wizard Appendix a Partition and Format 206 Downloading Bios and Firmware File Updating SuperTrak Bios and Firmware Logging into WebPAM PRO Downloading the WebPAM PRO Update FileInstalling the WebPAM PRO Update File Updating WebPAM PRO Appendix C Battery Backup Unit Installing the BBU SuperTrak EX Controller 212 Numerics Index 214 146 Axles 66 Capacity 18, 65, 132 List 59 150 List 73 Logical drive 65, 67, 133