Promise Technology EX4650A, EX8650A guide

SuperTrak EX Series User Manual

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Promise Technology EX4650A, EX8650A user manual

Contents

Supertrak Important data protection information CopyrightTrademarks Recommendations Radio Frequency Interference Statement Page Contents Installing Drivers, SuperBuild Utility SuperBuild Utility, Management with WebPAM PRO, Management with WebPAM PRO, Management with WebPAM PRO, Contents Support Appendix a Partition and Format Appendix B UpgradesTechnology Background, 209 Introduction About This Manual XOR Microprocessor Product OverviewHot-Swapping Operating System Support WebPAM PRO Management SoftwareBrowser Support Key Features and Benefits Advanced Hardware Design Features Benefits Compatibility Features Benefits Features Benefits SpecificationsCompatibility Installation Unpacking the SuperTrak Installing the SuperTrak Card SuperTrak EX4650 card SuperTrak EX8650 card + R G + + - + Scenario 1 Virtual Enclosure Sgpio SAS Connections and ID NumbersSuperTrak SAS Port Enclosure ID Range Drive ID Range Scenario 4 External Enclosures Parallel Scenario 2 Virtual Enclosure Host PCScenario 3 External Enclosures Daisy Chain Scenario 5 SAS Expanders Choosing the Physical Drives Level Number of Drives Creating a Logical Drive Page Installation Page Installation Agent Installing WebPAM PROUtility Server Operating System Support Internet Browser Browser Support Installing WebPAM PRO onto a Windows PC or Server Introduction dialog box License Agreement dialog box Setup Type dialog box Choose Destination Location dialog box SSL Security Options dialog box Ready to Install dialog box Install Complete dialog box Installing WebPAM PRO onto a Linux PC or Server License Agreement dialog box Choose Install Product dialog box Choose Install Folder dialog box WebPAM PRO Agent Configuration dialog box SSL Security Options dialog box WebPAM PRO Utility Server Configuration dialog box Register On-line dialog box Logging in over the Network Logging into WebPAM PROLogging in at the Host PC Regular Connection Login Screen Https//192.168.10.2288443/promise Setting up WebPAM PRO Click the Add Subsystem/Host tab Add Subsystem/Host tab Installing Drivers USB Memory Stick for Windows Driver Diskette for WindowsDriver Diskette for Linux New OS Installation Windows Vista Confirming Driver Installation Existing System Windows Server Existing System Windows XP Existing System Windows Existing System Red Hat Linux Enterprise 4.4 Type cd umount /mnt/floppy SuSE Linux Enterprise SuperTrak Bios SuperBuild Utility SuperTrak Bios screen SuperTrak Bios screen, logical drive offline Main Menu SuperBuild Main Menu Controller Selection Controller Information Viewing Physical Drives Physical Drive ManagementViewing Physical Drive Information Managing Physical Drive Problems Viewing Disk Arrays Disk Array ManagementViewing Disk Array Information Creating a Disk Array Rebuilding a Disk Array Changing Disk Array SettingsDeleting a Disk Array Viewing Logical Drives Logical Drive ManagementViewing Logical Drive Information Creating a Logical Drive Write Cache Policy Choose from Write Back or Write Through Initializing a Logical Drive Changing Logical Drive Settings Deleting a Logical Drive Managing Logical Drive Problems Identifying a Critical Logical Drive No Spare Drive Available Rebuilding the Logical DriveSpare Drive Available Manual Rebuild Finding the Failed Physical Drive Identifying an Offline Logical Drive RAID 1, 5, 6, 10, 50 RAID Viewing Spare Drive Information Spare Drive ManagementViewing Spare Drives Creating a Spare Drive Changing Spare Drive Settings Deleting a Spare Drive Background Activity Viewing RAM Events Event LogViewing Nvram Events Clearing the Event Logs Time Sync Setting the Time ZoneSynchronizing Time with an Embedded Site Sgpio Backplane MiscellaneousSAS Ready LEDs Buzzer Enabling or Disabling the Buzzer Page Management with WebPAM PRO Login Screen Management with WebPAM PRO Accessing the Interface WebPAM PRO interface Using the Header Using Tree View Using Management View WebPAM PRO Tree View Choosing a Display Language Viewing the Event Frame Deleting the Event Frame Saving the Event FrameViewing the Storage Network Logging out of WebPAM PRO Storage Network appears in Tree View Managing Users Making User SettingsViewing User Information Changing a User’s Password Making Your Own User SettingsChanging Your Own Password Deleting a User Creating a UserList of User Privileges Management with WebPAM PRO Viewing Subsystem/Host Information Working with Subsystem/Host ManagementAdding a Subsystem or Host Deleting a Subsystem or Host Setting User PrivilegeIn-Band versus Out-of-Band Page Viewing Service Status Managing Software ServicesChanging Web Server Settings Windows Setting up Email ServiceRestarting the Tomcat Server Linux Setting Event Frame Refresh Time Setting up Extended SmtpSending a Test Email Message Changing CIM Client Settings Changing CIM Server Settings Viewing Host Information Setting User RightsManaging the Host Refreshing the WebPAM PRO Screen Viewing Subsystem Information Managing the SubsystemClearing Statistical Data Updating the Firmware Setting an Alias for the SubsystemClick the Clear Statistics link Saving the Runtime Event Log Checking Subsystem HealthViewing the Runtime Event Log Severity Definitions Clearing the Runtime Event Log Viewing the Nvram Event Log Clearing the Nvram Event Log Saving the Nvram Event LogViewing Current Background Activities Making Background Activity Settings Running Media Patrol Running Background ActivitiesRunning PDM Viewing Scheduled Activities Scheduling an Activity 112 Viewing System Configuration Deleting a Scheduled Activity 114 Viewing Controllers Information Managing the ControllerViewing Controller Information 116 Making Controller Settings Viewing Controller Statistics Viewing Battery Information Clearing an Orphan Watermark Testing the Buzzer Making Buzzer SettingsSilencing the Buzzer Viewing Buzzer Information Managing Enclosures Viewing Enclosure Information Locating a Physical Drive Managing Physical DrivesViewing a List of Physical Drives Virtual or Third Party Enclosures Promise Enclosures Making Global Physical Drive SettingsSata Drives SAS Drives Adjustable Items Making Physical Drive SettingsViewing Physical Drive Statistics Forcing a Physical Drive Offline or Online Clearing Stale and PFA Conditions 126 Managing Disk Arrays Locating a Disk Array 128 Creating a Disk Array Automatic Configuration Creating a Disk Array Express Configuration 131 Disk Array Creation Creating a Disk Array Advanced ConfigurationLogical Drive Creation Summary Disk Array Operational Status Making Disk Array Settings Physical Drive Status 136 137 Migrating a Disk Array Rebuilding Automatically Rebuilding Manually Running Media Patrol on a Disk Array Running PDM on a Disk Array Transitioning a Disk Array Preparing a Disk Array for Transport 142 Viewing Information for All Logical Drives Managing Logical DrivesLogical Drive Status Locating a Logical Drive Logical Drive Synchronization Viewing Logical Drive Statistics 146 Running Redundancy Check Viewing the Logical Drive Check Table 148 Managing Spare Drives Viewing a List of Spare Drives 150 Making Spare Drive Settings Deleting Spare Drive Running Spare Check Viewing a List of All Logical Drives Working with the Logical Drive SummaryViewing Individual Logical Drive Information 154 Technology Background Introduction to RAID RAID 0 Stripe RAID 0 Striping interleaves data across multiple drives RAID 1 Mirror RAID 1 Mirrors identical data to two drives RAID 1E Enhanced Mirror Enhanced Data Mirrors Physical Drives RAID 5 Block Striping with Distributed Parity RAID 5 stripes all drives with data and parity information RAID 6 Block and Double Parity Stripe RAID 6 stripes all drives with data and dual parity RAID 10 Mirror / Stripe Data Stripe Mirror Physical Drives RAID 50 Striped Distributed Parity Component Minimum Maximum RAID 50 Axles 3,3,3 RAID 60 Striping of Double Parity RAID 60 is a combination of RAID 6 and RAID RAID 60 Axles 5,5 10,10 4,4,4 167 Choosing a RAID Level Advantages Disadvantages RAID 1E 170 High Read data transaction rate Choosing Stripe Block Size Choosing Sector Size TB Limitation Choosing Cache PolicyLogical Drive Size Sector Size Read Cache Policy Capacity CoercionWrite Cache Policy Initialization Hot Spare Drives Partition and Format the Logical Drive RAID Level Migration Target Requirements None Add physical drives maximum RAID 10 must have less than 16 physical drives Physical drives maximum Ranges of Disk Array Expansion PDM Delete and Recreate Current LD Size Maximum LD Sector Size Expansion Size Predictive Data Migration PDM Media PatrolPDM Triggers Transition Drive Failure and Automatic Rebuild 186 Automatic Transition Manual Transition 188 When a Physical Drive Fails Critical & Offline Logical Drives 190 Without a Hot Spare Drive With a Hot Spare DriveRebuild Operation 192 Pre-Installation Speed, Device Types, Capacity, Cabling Frequently Asked QuestionsHow can I change the resources that the SuperTrak uses? Can I use Atapi devices on the SuperTrak EX Series? Drive IssuesWill Acpi work with HDDs on the SuperTrak EX Series? Support Post-Installation Installation Issues Capacity, BootingWhy can’t I make a dedicated spare drive in WebPAM PRO? Contacting Technical Support Technical Support ServicesWhy can’t I run WebPAM PRO in Konqueror? United States Germany NetherlandsItaly Taiwan Limited WarrantyChina Disclaimer of other warranties Returning the Product For Repair Your Responsibilities Or retailer Appendix a Partition and Format Click the Next button to start the Wizard Appendix a Partition and Format 206 Updating SuperTrak Bios and Firmware Downloading Bios and Firmware File Updating WebPAM PRO Downloading the WebPAM PRO Update FileInstalling the WebPAM PRO Update File Logging into WebPAM PRO Appendix C Battery Backup Unit Installing the BBU SuperTrak EX Controller 212 Index Numerics 214 146 Axles 66 Capacity 18, 65, 132 List 59 150 List 73 Logical drive 65, 67, 133