Promise Technology EX4650A, EX8650A user manual Managing Physical Drive Problems

SuperTrak EX Series User Manual

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Managing Physical Drive Problems

Physical drives can develop problems that make them unsuitable for service in a disk array. These problems are reflected in the physical drive status. Two such status conditions are:

•Stale – Caused by obsolete array information on the physical drive

•Dead – Physical drive set down by the SuperTrak controller

In some cases, you can use WebPAM PRO to restore such physical drives to OK status. See “Clearing Stale and PFA Conditions” on page 125 and “Forcing a Physical Drive Offline or Online” on page 125.

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