Promise Technology EX4650A, EX8650A user manual Finding the Failed Physical Drive

SuperTrak EX Series User Manual

5.Highlight the Source Sequence Number and press Enter. Then type the ID number of one of the physical drives you noted in step 3 and press Enter.

6.Highlight the Target Physical Drive ID and press Enter. Then type the ID number of the new drive and press Enter.

7.Highlight Start Manual Rebuild and press Enter.

The time required for the Rebuild depends on the number and size of your logical drives. You can monitor the progress of the Rebuild under Background Activity.

Finding the Failed Physical Drive

To identify a failed physical drive:

1.In the Main Menu, highlight Physical Drive Management and press Enter. The Physical Drive Management screen displays.

2.Compare the list of physical drives on the screen against the actual physical drives attached to the SuperTrak controller.

Figure 6. Physical Drive Management screen

ID 3 is missing

In the example above, there is no physical drive for ID 3. Assuming you installed a physical drive onto Channel 3 of the SuperTrak controller, this is the failed physical drive.

Identifying an Offline Logical Drive

An offline logical drive cannot read or write data.

•RAID 0 logical drives go offline when one physical drive fails.

•RAID 1, 5, 10, and 50 logical drives go offline when two physical drives fail.

•RAID 6 and 60 logical drives go offline when three physical drives fail.

When you boot your system, the SuperTrak BIOS screen informs you if there is an offline logical drive. If the SuperTrak BIOS detects an offline logical drive, the

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