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Promise Technology EX4650A, EX8650A user manual

Models: EX8650A EX4650A EX8650 EX4650

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SuperTrak EX Series User Manual

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Promise Technology EX4650A, EX8650A user manual

Contents

Supertrak Copyright TrademarksImportant data protection information RecommendationsRadio Frequency Interference Statement Page Contents Installing Drivers, SuperBuild UtilitySuperBuild Utility, Management with WebPAM PRO, Management with WebPAM PRO, Management with WebPAM PRO, Contents Appendix a Partition and Format Appendix B Upgrades Technology Background,Support 209Introduction About This ManualXOR Microprocessor Product OverviewHot-Swapping Operating System Support WebPAM PRO Management SoftwareBrowser Support Key Features and Benefits Advanced Hardware Design Features BenefitsCompatibility Features Benefits Features Benefits SpecificationsCompatibility Installation Unpacking the SuperTrakInstalling the SuperTrak Card SuperTrak EX4650 card SuperTrak EX8650 card + R G + + - + Scenario 1 Virtual Enclosure Sgpio SAS Connections and ID NumbersSuperTrak SAS Port Enclosure ID Range Drive ID Range Scenario 2 Virtual Enclosure Host PC Scenario 3 External Enclosures Daisy ChainScenario 4 External Enclosures Parallel Scenario 5 SAS ExpandersChoosing the Physical Drives Level Number of DrivesCreating a Logical Drive Page Installation Page Installation Installing WebPAM PRO Utility ServerAgent Operating System SupportInternet Browser Browser SupportInstalling WebPAM PRO onto a Windows PC or Server Introduction dialog boxLicense Agreement dialog box Setup Type dialog box Choose Destination Location dialog box SSL Security Options dialog box Ready to Install dialog box Install Complete dialog box Installing WebPAM PRO onto a Linux PC or Server License Agreement dialog box Choose Install Product dialog box Choose Install Folder dialog box WebPAM PRO Agent Configuration dialog box SSL Security Options dialog box WebPAM PRO Utility Server Configuration dialog box Register On-line dialog box Logging into WebPAM PRO Logging in at the Host PCLogging in over the Network Regular ConnectionLogin Screen Https//192.168.10.2288443/promiseSetting up WebPAM PRO Click the Add Subsystem/Host tabAdd Subsystem/Host tab Installing Drivers USB Memory Stick for Windows Driver Diskette for WindowsDriver Diskette for Linux New OS Installation Windows VistaConfirming Driver Installation Existing SystemWindows Server Existing System Windows XP Existing System Windows Existing System Red Hat Linux Enterprise 4.4 Type cd umount /mnt/floppySuSE Linux Enterprise SuperTrak Bios SuperBuild UtilitySuperTrak Bios screen SuperTrak Bios screen, logical drive offline Main Menu SuperBuild Main MenuController Selection Controller Information Viewing Physical Drives Physical Drive ManagementViewing Physical Drive Information Managing Physical Drive Problems Viewing Disk Arrays Disk Array ManagementViewing Disk Array Information Creating a Disk Array Rebuilding a Disk Array Changing Disk Array SettingsDeleting a Disk Array Viewing Logical Drives Logical Drive ManagementViewing Logical Drive Information Creating a Logical Drive Write Cache Policy Choose from Write Back or Write ThroughInitializing a Logical Drive Changing Logical Drive Settings Deleting a Logical DriveManaging Logical Drive Problems Identifying a Critical Logical DriveRebuilding the Logical Drive Spare Drive AvailableNo Spare Drive Available Manual RebuildFinding the Failed Physical Drive Identifying an Offline Logical DriveRAID 1, 5, 6, 10, 50 RAID Spare Drive Management Viewing Spare DrivesViewing Spare Drive Information Creating a Spare DriveChanging Spare Drive Settings Deleting a Spare Drive Background Activity Viewing RAM Events Event LogViewing Nvram Events Clearing the Event Logs Time Sync Setting the Time ZoneSynchronizing Time with an Embedded Site Miscellaneous SAS Ready LEDsSgpio Backplane BuzzerEnabling or Disabling the Buzzer Page Management with WebPAM PRO Login Screen Management with WebPAM PRO Accessing the Interface WebPAM PRO interfaceUsing the Header Using Tree ViewUsing Management View WebPAM PRO Tree ViewChoosing a Display Language Viewing the Event FrameDeleting the Event Frame Saving the Event FrameViewing the Storage Network Logging out of WebPAM PRO Storage Network appears in Tree ViewManaging Users Making User SettingsViewing User Information Changing a User’s Password Making Your Own User SettingsChanging Your Own Password Deleting a User Creating a UserList of User Privileges Management with WebPAM PRO Viewing Subsystem/Host Information Working with Subsystem/Host ManagementAdding a Subsystem or Host Deleting a Subsystem or Host Setting User PrivilegeIn-Band versus Out-of-Band Page Viewing Service Status Managing Software ServicesChanging Web Server Settings Setting up Email Service Restarting the Tomcat ServerWindows LinuxSetting Event Frame Refresh Time Setting up Extended SmtpSending a Test Email Message Changing CIM Client Settings Changing CIM Server SettingsSetting User Rights Managing the HostViewing Host Information Refreshing the WebPAM PRO ScreenViewing Subsystem Information Managing the SubsystemClearing Statistical Data Updating the Firmware Setting an Alias for the SubsystemClick the Clear Statistics link Checking Subsystem Health Viewing the Runtime Event LogSaving the Runtime Event Log Severity DefinitionsClearing the Runtime Event Log Viewing the Nvram Event LogClearing the Nvram Event Log Saving the Nvram Event LogViewing Current Background Activities Making Background Activity Settings Running Media Patrol Running Background ActivitiesRunning PDM Viewing Scheduled Activities Scheduling an Activity112 Viewing System Configuration Deleting a Scheduled Activity114 Viewing Controllers Information Managing the ControllerViewing Controller Information 116 Making Controller Settings Viewing Controller StatisticsViewing Battery Information Clearing an Orphan WatermarkTesting the Buzzer Making Buzzer SettingsSilencing the Buzzer Viewing Buzzer Information Managing Enclosures Viewing Enclosure InformationManaging Physical Drives Viewing a List of Physical DrivesLocating a Physical Drive Virtual or Third Party EnclosuresPromise Enclosures Making Global Physical Drive SettingsSata Drives SAS Drives Adjustable Items Making Physical Drive SettingsViewing Physical Drive Statistics Forcing a Physical Drive Offline or Online Clearing Stale and PFA Conditions126 Managing Disk Arrays Locating a Disk Array128 Creating a Disk Array Automatic Configuration Creating a Disk Array Express Configuration 131 Disk Array Creation Creating a Disk Array Advanced ConfigurationLogical Drive Creation Summary Disk Array Operational Status Making Disk Array Settings Physical Drive Status136 137 Migrating a Disk Array Rebuilding Automatically Rebuilding ManuallyRunning Media Patrol on a Disk Array Running PDM on a Disk ArrayTransitioning a Disk Array Preparing a Disk Array for Transport142 Viewing Information for All Logical Drives Managing Logical DrivesLogical Drive Status Locating a Logical Drive Logical Drive SynchronizationViewing Logical Drive Statistics 146 Running Redundancy Check Viewing the Logical Drive Check Table148 Managing Spare Drives Viewing a List of Spare Drives150 Making Spare Drive Settings Deleting Spare DriveRunning Spare Check Viewing a List of All Logical Drives Working with the Logical Drive SummaryViewing Individual Logical Drive Information 154 Technology Background Introduction to RAIDRAID 0 Stripe RAID 0 Striping interleaves data across multiple drivesRAID 1 Mirror RAID 1 Mirrors identical data to two drivesRAID 1E Enhanced Mirror Enhanced Data Mirrors Physical DrivesRAID 5 Block Striping with Distributed Parity RAID 5 stripes all drives with data and parity informationRAID 6 Block and Double Parity Stripe RAID 6 stripes all drives with data and dual parityRAID 10 Mirror / Stripe Data Stripe Mirror Physical DrivesRAID 50 Striped Distributed Parity Component Minimum MaximumRAID 50 Axles 3,3,3 RAID 60 Striping of Double Parity RAID 60 is a combination of RAID 6 and RAIDRAID 60 Axles 5,5 10,10 4,4,4 167 Choosing a RAID Level Advantages DisadvantagesRAID 1E 170 High Read data transaction rate Choosing Stripe Block Size Choosing Sector SizeTB Limitation Choosing Cache PolicyLogical Drive Size Sector Size Read Cache Policy Capacity CoercionWrite Cache Policy Initialization Hot Spare DrivesPartition and Format the Logical Drive RAID Level MigrationTarget Requirements None Add physical drives maximum RAID 10 must have less than 16 physical drives Physical drives maximum Ranges of Disk Array Expansion PDMDelete and Recreate Current LD Size Maximum LD Sector Size Expansion SizePredictive Data Migration PDM Media PatrolPDM Triggers Transition Drive Failure and Automatic Rebuild186 Automatic Transition Manual Transition188 When a Physical Drive Fails Critical & Offline Logical Drives190 Without a Hot Spare Drive With a Hot Spare DriveRebuild Operation 192 Pre-Installation Speed, Device Types, Capacity, Cabling Frequently Asked QuestionsHow can I change the resources that the SuperTrak uses? Can I use Atapi devices on the SuperTrak EX Series? Drive IssuesWill Acpi work with HDDs on the SuperTrak EX Series? Support Post-Installation Installation Issues Capacity, BootingWhy can’t I make a dedicated spare drive in WebPAM PRO? Technical Support Services Why can’t I run WebPAM PRO in Konqueror?Contacting Technical Support United StatesGermany NetherlandsItaly Taiwan Limited WarrantyChina Disclaimer of other warranties Returning the Product For Repair Your ResponsibilitiesOr retailer Appendix a Partition and Format Click the Next button to start the Wizard Appendix a Partition and Format 206 Updating SuperTrak Bios and Firmware Downloading Bios and Firmware FileDownloading the WebPAM PRO Update File Installing the WebPAM PRO Update FileUpdating WebPAM PRO Logging into WebPAM PROAppendix C Battery Backup Unit Installing the BBU SuperTrak EX Controller 212 Index Numerics214 146 Axles 66 Capacity 18, 65, 132 List 59 150 List 73 Logical drive 65, 67, 133