Appendix G

Troubleshooting

Overview

Use this section to solve common problems you might have while using PPG. Following is a list of troubleshooting topics:

•Fixing Corrupted Files on page 171.

•Error Messages on page 173.

•Technical Support on page 178.

Fixing Corrupted Files

Occasionally a file becomes corrupt and won't open. The .scr file is highly structured. Several things can cause this problem.

Open the .scr file using a word editor of some kind. Avoid any editors (such as Microsoft Word) which tend to add special control characters to the file. Notepad has been used successfully.

Table 5. Conditions That Can Cause File Errors

 

Output ‘SET DATE’( /* 250 100 */

 

Source(LITERAL "%."),

 

Special(),

 

Destination(SYSTEM),

 

Branch(Output “SET TIME” , Output “SET TIME

Broken lines

" /* 435 120 */ ) ),

 

Output “SET TIME”( /* 250 150 */

 

Source(LITERAL "%-"),

 

Special(),

 

Destination(SYSTEM),

 

Branch(Output “SET BC” , Output “SET BC” ) ),

 

As you can see the line after “SET TIME is out of place.

 

 

User’s Guide

171