Troubleshooting, Symptom Suggestion | Radio Shack 43-5862 instruction

Beyond the Basics

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

	Symptom	Suggestion

		• Make sure the AC adapter is plugged
		into the base or the charger (if you
	The CHARGE indicator	have more than one handset) and
	won’t illuminate when	wall outlet.
	the handset is placed	• Make sure the handset is properly
	in the cradle.	seated in the cradle.
		• Make sure the charging contacts on
		the handset are clean.

		• Move the handset and/or base away
	The audio sounds	from metal objects or appliances and
	The audio sounds	try again.
	weak.	try again.
	weak.	• Make sure that you are not too far
		• Make sure that you are not too far
		from the base.

		• Make sure that you are not too far
		from the base.
		• Make sure the line is not in use. If an
		outside call is already using a line,
		you cannot use that line to make
		another outside call.
		• Check both ends of the base
	Can’t make or receive	telephone line cord.
	Can’t make or receive	• Make sure the AC adapter is plugged
	calls.	• Make sure the AC adapter is plugged
	calls.	into the base and wall outlet.
		into the base and wall outlet.
		• Disconnect the AC adapter and
		reconnect.
		• De-register the handset (see
		“Resetting Handsets” on page
		37) and register the handset (see
		“Registering Accessory Handsets”
		on page 36).

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Radio Shack 43-5862 owner manual Troubleshooting, Symptom Suggestion

Contents

43-5862 Contents Adjusting the Ringer, Earpiece Speaker Volume Redialing a Number Setting Up the Answering Machine Features Basics Introduction Important Information FCC Statement Risk of Electric Shock do not Open Important Safety Instructions Basics Surge Protection Read This Before Installation Important Caller ID Information 12. */TONE key Speaker key Controls & FunctionsHandset REDIAL/PAUSE key INTCM/HOLD key intercom/hold BACK/HOLD/INTERCOM key Flash key and indicator speaker/flashBase MENU/SELECT key Installation Selecting a Location RJ11C or RJ11W for a wall plate jack Connecting the Phone BaseUsoc number of the jack to be installed is On a Wall Plate or Wall Basics Basics Connecting/Charging the Battery Pack Basics Base unit Backup battery pack is not installedAppears in the base display as a warning that To Attach the Belt Clip Basics Installing a Belt ClipUsing a Headset To Remove the Belt Clip Icon Status Description Using the InterfaceReading the Handset Display Basics Reading the Base Display Basics Standby Screen During a call Basics Soft Key FunctionStandby HandsetBase Using the Four-Way Function Key Using the Handset Menus Basics Using the Base Menus Basics Entering Text from Your Phone From the Handset Basic SetupChanging the Dial Mode From the Base For the Handset Display Setting the Date and TimeBasics Selecting a Language for the Display For the Base Display Activating Caller ID on Call Waiting and Call Waiting Deluxe Activating the Key Touch Tone For the Handset Keypad Adjusting the LCD contrast For the Base Keypad Adjusting the Earpiece Volume Adjusting the Ringer, Earpiece and Speaker VolumeAdjusting the Ringer Volume Adjusting the Speaker Volume Using the T-coil feature may shorten your battery’s Coil Handset Only Beyond the Basics Adding Optional Accessory HandsetsRegistering Accessory Handsets Ten Multi-Handset Expandability Handset Setting Up the PhonebookBeyond the Basics Resetting Handsets Base Handset Press Base Press END/PAGE Using the PhonebookBase Press MENU/SELECT or the Select soft key Enter the number for this entry Edit Number Beyond the Basics Creating Phonebook EntriesEnter the name for this entry Edit Name Beyond the Basics Assign this entry to a Speed Dial number Speed Dial When the shared memory on the handset is fullFinding and Viewing a Phonebook Entry Oldest Caller ID message is overwritten To open the Caller ID list Editing Phonebook EntriesStoring Caller ID or Redial Numbers in the Phonebook If the Caller ID message was received as a private Deleting Phonebook EntriesDeleting Individual Phonebook Entry Copying Individual Phonebook Entry Copying Phonebook Entries to Another StationDeleting All Phonebook Entries Copying All Phonebook Entries Changing the Handset Banner Customizing Your PhoneNaming Phonebook Groups Base Only Selecting a Ring Tone Melodies For the Base Activating Personal RingFor the Handset Ringers Activating Auto Talk Handset Only Activating Any Key Answer Handset Only From Using Your PhoneMaking a Call Handset Speaker Phone Making a Call from the Phonebook Beyond the Basics Answering a CallHanging Up Testing Stored Emergency Numbers Making a Call with Speed Dial Using Caller ID and Call Waiting Talking Caller ID Base Only Using the Caller ID List Deleting Individual Caller ID Record Making a Call from a Caller ID RecordDeleting Caller ID Records Using Call Waiting Deleting All Caller ID Records Beyond the Basics Using Call Waiting Deluxe Base Press MENU/SELECT or the Options soft key Making a Call from a Redial Record Using the Redial ListRedialing a Number Handset Press /FLASH or Speaker Deleting All Redial Records Base Only Finding a Lost HandsetDeleting a Redial Record If the number exceeds 32 digits, only the first Conferencing Using Hold, Conference and TransferPlacing a Call on Hold Handset Press INTCM/HOLD Base Press BACK/HOLD/INTERCOM Transferring a CallAnswering a Transferred Call Muting the Ringer One Call Only Using Special FeaturesDo Not Disturb All Calls Base Press /FLASH or BACK/HOLD/INTERCOM Privacy Mode Beyond the Basics Muting the Microphone Making a DirectLink Call Exiting a DirectLinkTM Communication Beyond the Basics Intercom Making an Intercom Base Press MENU/SELECT Room/Baby MonitorAnswering an Intercom Tone Dialing Switch Over To Protect the Station from Monitoring Request Seven-Digit Dialing Beyond the Basics Inuse Line Setup from the Base Traveling Out of Range Using the Answering Machine Interface Setting Up the Answering MachineFeatures Using Setup Menus Handset Operation From the Handset Beyond the Basics Selecting a Language for Announcements Recording a Personal Greeting Selecting a Greeting Deleting Your Personal Greeting Base Only Beyond the Basics Setting the Number of Rings Setting the Record Time or Announce Only Activating the Message Alert Activating Call Screening Turning On Using the Answering MachineTurning Your Answering Machine On and Off Reviewing Messages Turning Off Your From the base From the handsetPlaying Messages Screening Calls Stopping a recording Beyond the Basics Recording a ConversationStarting a recording Stopping a memo Recording a Voice MemoStarting a memo Message Alert Operating the Answering Machine While You Are Away from Home Command Function Troubleshooting Symptom Suggestion Charge the battery in the handset See Setting the Date and Time on Incoming messages may be too Service and Repair Appendix Handset-Base Registration Care Beyond the Basics Glossary Index Beyond the Basics Memo RadioShack Corporation