When the Machine Does Not Operate As Wanted

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

The main power indica-

This occurs in the follow-

Close the exposure glass cover or ADF,

 

 

tor continues blinking

ing cases:

and check if the machine is communicat-

 

 

and does not turn off

• The exposure glass

ing with a computer.

 

 

when pressed.

 

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cover or ADF is open.

 

 

 

 

 

 

 

• The machine is com-

 

 

 

 

municating with ex-

 

 

 

 

ternal equipment.

 

 

 

 

• The hard disk is active.

 

 

 

 

 

 

 

 

Original images are

You have loaded the pa-

Load paper correctly. Load paper into

 

 

printed on the reverse

per incorrectly.

Tray 1-4 with the print side up, and into

 

 

side of the paper.

 

the LCT or bypass tray with the print

 

 

 

 

side down. See p.76 “Orientation-fixed

 

 

 

 

paper or two-sided paper”.

 

 

 

 

 

 

 

Misfeeds occur frequently.

The tray's side guides are

• Remove the paper. See p.89 “Remov-

 

 

 

not locked.

ing Jammed Paper”.

 

 

 

 

• Check that the side guides are

 

 

 

 

locked. See p.77 “Changing the Pa-

 

 

 

 

per Size”.

 

 

 

 

 

 

 

Misfeeds occur frequently.

The tray's end guide is

• Remove the paper. See p.89 “Remov-

 

 

 

not set properly.

ing Jammed Paper”.

 

 

 

 

• Check that the end guide is set prop-

 

 

 

 

erly. See p.77 “Changing the Paper

 

 

 

 

Size”.

 

 

 

 

 

 

 

Misfeeds occur frequently.

You may have loaded pa-

• Remove the paper. See p.89 “Remov-

 

 

 

per of a size not shown

ing Jammed Paper”.

 

 

 

on the paper size selector.

• When using paper of a size that can-

 

 

 

 

not be detected automatically, use

 

 

 

 

Tray Paper Settings to set the paper

 

 

 

 

size. See “Tray Paper Size: Tray 1-4”,

 

 

 

 

General Settings Guide and “Copy

 

 

 

 

Paper”, About This Machine.

 

 

 

 

 

 

 

An error message re-

When a misfeed message

Clear misfed paper, and then open and

 

 

mains, even if misfed pa-

appears, it remains until

close the front cover. see p.89 “Remov-

 

 

per is removed.

you open and close the

ing Jammed Paper”.

 

 

 

cover as required.

 

 

 

 

 

 

 

 

An error message re-

This may occur if the

Press the {Start} key.

 

 

mains, even if consuma-

HDD is not installed.

 

 

 

bles are replaced and/or

 

 

 

 

misfed paper is removed.

 

 

 

 

 

 

 

 

 

Cannot print in duplex

You cannot use paper in

For duplex printing, select Tray 1-4 in

 

 

mode.

the bypass tray for du-

copier mode or with the printer driver.

 

 

 

plex printing.

 

 

 

 

 

 

 

 

Cannot print in duplex

[1 Sided Copy] is selected

Select [2 Sided Copy] for Paper Type: Tray

 

 

mode.

for Paper Type: Tray 1-4.

1-4. See “Paper Type: Tray 1-4”, General

 

 

 

 

Settings Guide.

 

 

 

 

 

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