Troubleshooting When Using the Scanner Function
When a Message Is Displayed
This section describes likely causes of and possible solutions for error messages that might appear on the machine's control panel.
When a Message Is Displayed on the Control Panel
This section describes causes and remedies if an error message appears on the display of the control panel.
Important
❒If a message not described here appears, act according to the message. For in- formation about how to turn off the main power switch, see “Turning Off the Main Power”, About This Machine.
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| Message | Cause | Solution |
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| Connection with | A network error has oc- | Try the operation once more. If the mes- |
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| LDAP server has | curred and connection | sage is still shown, the network may be |
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| failed. Check the | has failed. | crowded. Check the information of Sys- |
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| server status. |
| tem Settings. See “System Settings”, |
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| General Settings Guide. | |
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| LDAP server au- | The user name and pass- | Make settings correctly for the user |
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| thentication has | word differ from those set | name and the password for LDAP serv- |
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| failed. Check the | for LDAP Authentication. | er authentication. |
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| settings. |
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| The destination | A specified destination | Specify the destination or sender's name |
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| list has been up- | or sender's name was | again. |
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| dated. Specified | cleared when the desti- |
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| destination(s) or | nation list in the delivery |
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| sender's name has | server was updated. |
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| been cleared. |
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| Updating the des- | A network error has oc- | Check whether the server is connected. |
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| tination list has | curred. |
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| failed. Try |
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| again? |
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| Updating the des- | The destination list is be- | If a destination or sender's name was al- |
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| tination list... | ing updated. | ready selected, |
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| Please wait. |
| sage disappears. |
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| Specified desti- |
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| nation(s) or |
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| sender's name has |
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| been cleared. |
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