Troubleshooting When Using the Facsimile Function

 

 

Message

Cause

Solution

 

 

 

 

 

 

 

Check whether

No POP3/IMAP4 server ad-

• Check that the host name or

 

 

there are any

dress is programmed.

IPv4 address of the

 

 

network prob-

 

POP3/IMAP4 server is correct-

 

 

lems.

 

ly programmed using the Web

 

 

 

Image Monitor. See the Web

 

 

[15-01]

 

 

 

 

Image Monitor's Help.

 

 

 

 

 

 

 

 

• Consult your network adminis-

 

 

 

 

trator.

 

 

 

 

 

 

 

Check whether

Cannot log on to the

• Check that the user name and

 

 

there are any

POP3/IMAP4 server.

password of the Fax E-mail Ac-

3

 

network prob-

 

count are correctly pro-

 

 

lems.

 

grammed using File Transfer

 

 

 

under System Settings. See

 

 

[15-02]

 

 

 

 

“File Transfer”, General Set-

 

 

 

 

 

 

 

 

tings Guide. You can also use

 

 

 

 

the Web Image Monitor for

 

 

 

 

confirmation. See the Web Im-

 

 

 

 

age Monitor's Help.

 

 

 

 

• Consult your network adminis-

 

 

 

 

trator.

 

 

 

 

 

 

 

Check whether

No machine e-mail address is

• Check that the machine e-mail

 

 

there are any

programmed.

address is correctly pro-

 

 

network prob-

 

grammed using File Transfer

 

 

lems.

 

under System Settings. See

 

 

 

“File Transfer”, General Set-

 

 

[15-03]

 

 

 

 

tings Guide. You can also use

 

 

 

 

 

 

 

 

the Web Image Monitor for

 

 

 

 

confirmation. See the Web Im-

 

 

 

 

age Monitor's Help.

 

 

 

 

 

32