Troubleshooting When Using the Scanner Function
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| Message | Cause | Solution |
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| Exceeded max. | The maximum number | The maximum number of characters |
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| number of alpha- | of specifiable alphanu- | which can be entered for the path is 128. |
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| numeric charac- | meric characters in a | Check the number of characters you en- |
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| ters for the | path has been exceeded. | tered, and then enter the path again. See |
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| “Folder transmission”, Scanner Refer- | |
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| path. |
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| ence. | |
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| The selected | You have tried to delete | The files can be deleted by the person |
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| file(s) which you | files without the authori- | who created the file. To delete a file |
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| do not have ac- | ty to do so. | which you are not authorized to delete, |
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| cess privileges |
| contact the person who created the file. |
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| to could not be |
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| deleted. |
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| Selected file is | You cannot delete a file | Cancel transmission (“Waiting...”status |
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| currently in use. | which is waiting to be | cleared) or the DeskTopBinder setting, |
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| Cannot delete it. | transmitted (“Waiting...” | and then delete the file. |
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| status displayed) or |
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| whose information is be- |
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5 |
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| ing changed with Desk- |
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| TopBinder. |
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| Cannot cancel | You cannot cancel a file | You can only cancel files waiting to be |
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| sending certain | currently being sent. | sent. You cannot cancel files already |
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| file(s). To con- |
| sent or currently being sent, files that |
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| firm the result, |
| were sent but did not reach the destina- |
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| tion, or files that have been cancelled. | |
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| check [Scanned |
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| Files Status]. |
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| Selected file is | You cannot change the | Cancel transmission (“Waiting...”status |
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| currently in use. | name of a file which is | cleared) or the DeskTopBinder setting, |
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| Cannot change | waiting to be transmitted | and then change the file name. |
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| file name. | (“Waiting...” status dis- |
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| played) or whose infor- |
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| mation is being changed |
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| with DeskTopBinder. |
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| Selected file is | You cannot delete the | Cancel transmission (“Waiting...”status |
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| currently in use. | password of a file which is | cleared) or the DeskTopBinder setting, |
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| Cannot change | waiting to be transmitted | and then delete the password. |
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| password. | (“Waiting...” status dis- |
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| played) or whose infor- |
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| mation is being changed |
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| with DeskTopBinder. |
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| Selected file is | You cannot change the | Cancel transmission (“Waiting...”status |
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| currently in use. | user name for a file which | cleared) or the DeskTopBinder setting, |
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| Cannot change | is waiting to be transmit- | and then change the user name. |
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| user name. | ted (“Waiting...” status |
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| displayed) or whose infor- |
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| mation is being changed |
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| with DeskTopBinder. |
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