Troubleshooting When Using the Scanner Function

 

 

Message

Cause

Solution

 

 

 

 

 

 

 

Memory is full.

Because of insufficient

Try one of the following measures:

 

 

Cannot scan. The

hard disk space, the first

• Wait for a while, and then retry the

 

 

scanned data will

page could not be

scan operation.

 

 

be deleted.

scanned.

• Reduce the scan area or scanning res-

 

 

 

 

 

 

 

olution. See “Items for Specifying

 

 

 

 

Scan Settings”, Scanner Reference.

 

 

 

 

• Delete unneeded stored files. See

 

 

 

 

“Deleting a Stored File”, Scanner

 

 

 

 

Reference.

 

 

 

 

 

 

 

Memory is full.

Because there is not

Specify whether to use the data or not.

 

 

Do you want to

enough free hard disk

 

 

 

store scanned

space in the machine for

 

 

 

file?

storing in the Document

 

 

 

Server, only some of the

 

 

 

 

 

 

 

 

pages could be scanned.

 

 

 

 

 

 

 

 

Exceeded max.

The scanned original ex-

Specify the scan size and resolution

5

 

data capacity.

ceeded maximum data

again. Note that it may not be possible to

 

 

Check the scan-

capacity.

scan very large originals at a high reso-

 

 

 

ning resolution,

 

lution. See “Items for Specifying Scan

 

 

 

Settings”, Scanner Reference.

 

 

then reset origi-

 

 

 

 

 

 

 

nal(s).

 

 

 

 

 

 

 

 

 

Exceeded max.

The scanned data ex-

Specify the scan size and resolution

 

 

data capacity.

ceeded maximum data

again. Note that it may not be possible to

 

 

Check the scan-

capacity.

scan very large originals at a high reso-

 

 

ning resolution,

 

lution. See “Items for Specifying Scan

 

 

 

Settings”, Scanner Reference.

 

 

then press Start

 

 

 

 

 

 

 

again.

 

 

 

 

 

 

 

 

 

Exceeded max.

The number of scanned

Select whether to send the data so far.

 

 

page capacity per

pages exceeded maxi-

 

 

 

file. Press

mum page capacity.

 

 

 

[Send] to send

 

 

 

 

the scanned data,

 

 

 

 

or press [Cancel]

 

 

 

 

to delete.

 

 

 

 

 

 

 

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