2.Troubleshooting When Using the Copy Function
This chapter describes likely causes of and possible solutions for copier function problems.
When a Message Is Displayed
This section describes the machine's main messages. If other messages appear, follow the instructions they contain.
Important
❒For messages that are not listed here, see p.5 “When You Have Problems Op- erating the Machine”.
Message | Cause | Solution |
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Cannot detect | An irregular original is | Select paper manually, not in Auto Pa- |
original size. | placed. | per Select mode, and do not use Auto |
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| Reduce/Enlarge function. See “Sizes dif- |
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| ficult to detect”, Copy/Document Serv- |
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| er Reference. |
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Cannot detect | An irregular original is | Place the original on the exposure glass. |
original size. | placed. | See “Placing Originals on the Exposure |
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| Glass” and “Sizes difficult to detect”, |
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| Copy/Document Server Reference. |
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Cannot detect | Original is not placed. | Place your originals. |
original size. |
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Check original | Original is not placed in a | Change the orientation of the original. |
orientation. | proper orientation. |
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Check paper | An irregular paper size is | If you press the {Start} key, copy will |
size. | set. | start onto the selected paper. |
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Rotate Sort is | A size of paper for which | Select a proper paper size. See “Supple- |
not available | Rotate Sort is not availa- | mentary Information”, Copy/Docu- |
with this paper | ble is selected. | ment Server Reference. |
size. |
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Cannot staple | The Staple function can- | Select a paper size that can be used with |
paper of this | not be used with the pa- | the Staple function. See “Supplementary |
size. | per size selected. | Information”, Copy/Document Server |
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| Reference. |
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Duplex is not | The Duplex function can- | Select a proper paper size. See “Supple- |
available with | not be used with the pa- | mentary Information”, Copy/Docu- |
this paper size. | per size selected. | ment Server Reference. |
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Maximum number | The number of copies ex- | You can change the maximum copy |
of sets is nn. | ceeds the maximum copy | quantity. See “Max. Copy Quantity”, |
(“nn” indicates the max- | quantity. | General Settings Guide. |
imum number of sets.) |
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