When a Message Is Displayed

 

 

 

 

 

 

 

 

Message

Cause

 

Solution

 

 

 

 

 

 

 

 

Check whether

E-mail transmission was re-

•

Check that the user name and

 

 

there are any

fused by SMTP authentication,

 

password for SMTP authentica-

 

 

network prob-

POP before SMTP authentica-

 

tion or POP before SMTP au-

 

 

lems.

tion or login authentication of

 

thentication are correctly

 

 

the computer in which the fold-

 

programmed from File Transfer

 

 

[14-09]

 

 

 

er for transfer is specified.

 

under System Settings. See

 

 

 

 

 

 

 

 

 

“File Transfer”, General Set-

 

 

 

 

 

tings Guide. You can also use

 

 

 

 

 

the Web Image Monitor for

 

 

 

 

 

confirmation. See the Web Im-

 

 

 

 

 

age Monitor's Help.

 

 

 

 

 

 

3

 

 

•

Check that the user name and

 

 

 

 

 

 

 

password of the Fax E-mail Ac-

 

 

 

 

 

count are correctly pro-

 

 

 

 

 

grammed from File Transfer

 

 

 

 

 

under System Settings. See

 

 

 

 

 

“File Transfer”, General Set-

 

 

 

 

 

tings Guide. You can also use

 

 

 

 

 

the Web Image Monitor for

 

 

 

 

 

confirmation. See the Web Im-

 

 

 

 

 

age Monitor's Help.

 

 

 

 

• Check that the login user ID

 

 

 

 

 

and password for the computer

 

 

 

 

 

in which the folder for forward-

 

 

 

 

 

ing is specified are correctly

 

 

 

 

 

programmed.

 

 

 

 

• Check that the folder for for-

 

 

 

 

 

warding is correctly specified.

 

 

 

 

• Check that the computer in

 

 

 

 

 

which the folder for forwarding

 

 

 

 

 

is specified is correctly operated.

 

 

 

 

• Consult your network adminis-

 

 

 

 

 

trator.

 

 

 

 

 

 

 

 

Check whether

No machine e-mail address is

•

Check that the machine e-mail

 

 

there are any

programmed.

 

address is correctly pro-

 

 

network prob-

 

 

grammed from File Transfer

 

 

lems.

 

 

under System Settings. See

 

 

 

 

“File Transfer”, General Set-

 

 

[14-33]

 

 

 

 

 

 

tings Guide. You can also use

 

 

 

 

 

 

 

 

 

 

the Web Image Monitor for

 

 

 

 

 

confirmation. See the Web Im-

 

 

 

 

 

age Monitor's Help.

 

 

 

 

• Consult your network adminis-

 

 

 

 

 

trator.

 

 

 

 

 

 

 

 

31