Troubleshooting When Using the Facsimile Function
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| Message | Cause | Solution |
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| Check whether | Cannot find the DNS server, SMTP | • Check that the DNS server IPv4 |
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| there are any | Server or folder for forwarding. | address is correctly pro- |
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| network prob- |
| grammed using Web Image |
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| lems. |
| Monitor. See the Web Image |
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| Monitor's Help. | |
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| • Check that the DNS server is | ||
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| correctly programmed using |
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| Web Image Monitor. See the |
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| Web Image Monitor's Help. |
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| • Check that the host name or |
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| IPv4 address of the SMTP serv- |
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| er is correctly programmed us- | |
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| |
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| ing Web Image Monitor. See the |
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| Web Image Monitor's Help. |
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| • Check that the SMTP server is |
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| correctly programmed using |
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| Web Image Monitor. See the |
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| Web Image Monitor's Help. |
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| • Check that the folder for trans- |
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| fer is correctly specified. |
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| • Check that the computer in |
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| which the folder for transfer is |
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| specified is operating correctly. |
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| • Check that the LAN cable is |
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| correctly connected to the ma- |
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| chine. See “Connecting to the |
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| Ethernet Interface”, General |
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| Settings Guide. |
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| • Consult your network adminis- |
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| trator. |
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