Troubleshooting When Using the Printer Function

 

 

Message

Cause

Solution

 

 

 

 

 

 

 

The selected

You have tried to delete

Files can be deleted by the person who

 

 

file(s) which you

files without the authori-

created the file. To delete a file which

 

 

do not have ac-

ty to do so.

you are not authorized to delete, contact

 

 

cess privileges

 

the person who created the file.

 

 

 

 

 

 

to could not be

 

 

 

 

deleted.

 

 

 

 

 

 

 

 

 

Updating the des-

The destination list is be-

Wait until the message disappears. Do

 

 

tination list...

ing updated from the

not switch off the power while this mes-

 

 

Please wait.

network using SmartDe-

sage is displayed.

 

 

Specified desti-

viceMonitor for Admin.

 

 

 

Depending on the

 

 

 

nation(s) or

 

 

 

number of destinations

 

 

 

sender's name has

 

 

 

to be updated, there may

 

 

 

been cleared.

 

 

4

be some delay before you

 

 

 

 

 

 

can resume operation.

 

 

 

 

 

 

 

 

Operations are not possi-

 

 

 

 

ble while this message is

 

 

 

 

displayed.

 

 

 

 

 

 

 

 

Parallel I/F

An error has occurred in

Turn off the main power switch, and

 

 

board has a prob-

the parallel interface

back on again. If the message appears

 

 

lem.

board.

again, contact your service representa-

 

 

 

 

tive.

 

 

 

 

 

 

 

Printer font er-

An error has occurred in

Check the font settings.

 

 

ror.

the font settings.

 

 

 

 

 

 

 

 

Memory Overflow

Maximum capacity of PCL

Reduce the value of [Resolution] in the

 

 

 

or PostScript 3 list display

printer driver, or select [Frame Priority]

 

 

 

has been exceeded.

from [Memory Usage] in [System] (see

 

 

 

 

“Printer Features”, General Settings

 

 

 

 

Guide). If this message continues to ap-

 

 

 

 

pear after taking these steps, decrease

 

 

 

 

the number of files sent to the machine.

 

 

 

 

 

Reference

“Printer Features”, General Settings Guide

48