When a Message Is Displayed

 

 

 

 

 

 

 

Message

Cause

Solution

 

 

 

 

 

 

 

Entered protec-

The correct protect destina-

Check that the protection code is correct,

 

 

tion code for

tion code was not entered.

and then enter it again. See “Registering

 

 

destination is

 

a Protection Code”, General Settings

 

 

incorrect. Please

 

Guide.

 

 

 

 

 

 

re-enter.

 

 

 

 

 

 

 

 

 

Exceeded max.

The maximum enterable

Check the maximum number of charac-

 

 

number of alpha-

number of alphanumeric

ters which can be entered, and then en-

 

 

numeric charac-

characters has been exceeded.

ter it again. See “Values of Various Set

 

 

ters.

 

Items for Transmission/Storage/Deliv-

 

 

 

ery Function”, Scanner Reference.

 

 

 

 

 

 

 

 

 

 

 

Cannot log in

The entered login user

Inquire the user administrator for the

 

 

with the entered

name or login password

correct login user name and login pass-

 

 

user name or

is not correct.

word.

 

 

password.

 

 

 

 

 

 

 

 

 

Authentication

The entered login user

Inquire the user administrator for the cor-

 

 

has failed.

name or login password

rect login user name and login password.

 

 

 

5

 

is not correct.

 

 

 

 

 

 

 

Authentication

The machine cannot per-

Contact the administrator.

 

 

has failed.

form authentication.

 

 

 

 

 

 

 

 

The entered path

The entered path format

Confirm the destination computer and

 

 

is not correct.

is incorrect.

the path, and then enter it again.

 

 

Please re-enter.

 

 

 

 

 

 

 

 

 

Captured file ex-

The maximum number

Reduce the number of pages in the

 

 

ceeded max.

of pages per file has been

transmitted file, and then resend the file.

 

 

number of pages

exceeded.

See “Values of Various Set Items for

 

 

per file. Cannot

 

Transmission/Storage/Delivery Func-

 

 

 

tion”, Scanner Reference.

 

 

send the scanned

 

 

 

 

 

 

 

data.

 

 

 

 

 

 

 

 

 

Original is being

The machine is using an-

Retry scanning after the operation with

 

 

scanned by anoth-

other function such as

the other function is completed.

 

 

er function.

copying.

 

 

 

 

 

 

 

 

The E-mail ad-

The entered e-mail ad-

Check that the e-mail address is correct,

 

 

dress entered is

dress is incorrect.

and then enter it again.

 

 

not correct.

 

 

 

 

Please re-enter.

 

 

 

 

 

 

 

 

 

Memory is full.

Because there is not

Specify whether to use the data or not.

 

 

Press [Send] to

enough free hard disk

 

 

 

send the current

space in the machine for

 

 

 

scanned data, or

delivering or sending by

 

 

 

e-mail while storing in

 

 

 

press [Cancel] to

 

 

 

delete.

the Document Server,

 

 

 

only some of the pages

 

 

 

 

 

 

 

 

could be scanned.

 

 

 

 

 

 

 

 

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