Chart 1 Troubleshooting, Problem, NaviTrack, Display

NaviTrack® II

Chart 1 Troubleshooting

PROBLEM	PROBABLE FAULT LOCATION

The NaviTrack II locks up		Turn the unit OFF, and then back ON. Remove the batteries if the unit will not turn off. If batteries are
during use.		low, replace them.
NaviTrack II will not pick		Check that the correct mode and frequency is set. Examine circuit for possible improvements. Relocate
up the signal.		transmitter, change grounding, frequency, etc.
While tracing, lines are		This indicates that the NaviTrack II is not picking up the signal or there is interference.
“jumping” all over the		Make sure that the transmitter is well connected and grounded. Point the NaviTrack II at either lead to be
screen in the mapping
screen in the mapping		sure that there is a complete circuit.
display.		sure that there is a complete circuit.
display.		Try a higher frequency, or connecting to a different point in the line, or switching to inductive mode.

		Try to determine the source of any noise and eliminate it (Bonded, grounding, etc.).

While locating a Sonde,		Check the batteries in the Sonde to see that they are working.
lines are “jumping” all		Sonde may be too far away; try starting with it closer in if possible, or do an area search.
over the screen.
over the screen.		Verify signal by placing lower antenna close to Sonde. NOTE – Sondes have difficulty emitting signals

		through cast iron and ductile iron lines.

Distance between Sonde		Sonde may be tilted or there may be a cast iron to plastic transition.
and Poles is not equal.
Unit acts erratic, won’t		Batteries may be low. Replace with fresh batteries and turn ON.
power down.
Display appears		Power the unit OFF and then back ON.
completely dark, or
completely light when		Adjust the LCD screen contrast.
it is turned ON.		Adjust the LCD screen contrast.
it is turned ON.
There is no sound.		Adjust the sound level in the sound menu. Verify Proximity Signal is greater than zero.

NaviTrack II will not turn		Check orientation of batteries.
ON.		Check that the batteries are charged.
		Check that the batteries are charged.
		Check to see that the battery contacts are OK.
		Unit may have blown a fuse (Factory service is required).
When using 93kHz
frequency the detector
does not receive		Try setting the receiver to the 93-B frequency as described on page 17.
a signal.

32	Ridge Tool Company

Chart 1 Troubleshooting

PROBLEM

PROBABLE FAULT LOCATION

The NaviTrack II locks up

during use.

low, replace them.

NaviTrack II will not pick

up the signal.

transmitter, change grounding, frequency, etc.

While tracing, lines are

“jumping” all over the

screen in the mapping

sure that there is a complete circuit.

display.

While locating a Sonde,

Check the batteries in the Sonde to see that they are working.

lines are “jumping” all

over the screen.

through cast iron and ductile iron lines.

Distance between Sonde

Sonde may be tilted or there may be a cast iron to plastic transition.

and Poles is not equal.

Unit acts erratic, won’t

Batteries may be low. Replace with fresh batteries and turn ON.

power down.

Display appears

Power the unit OFF and then back ON.

completely dark, or

completely light when

Adjust the LCD screen contrast.

it is turned ON.

There is no sound.

NaviTrack II will not turn

Check orientation of batteries.

Check that the batteries are charged.

Check to see that the battery contacts are OK.

Unit may have blown a fuse (Factory service is required).

When using 93kHz

frequency the detector

does not receive

Try setting the receiver to the 93-B frequency as described on page 17.

a signal.