Runco SC-50D Troubleshooting Tips, 1.Troubleshooting Chart, Maintenance and Troubleshooting

Maintenance and Troubleshooting

Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the SC-50d/SC-60d. If the suggested solutions fail to resolve the problem or if you encounter an issue not described here, please contact Runco Technical Support.

Table 5-1. Troubleshooting Chart

Symptom		Possible Cause(s)		Solution
The projector does not turn	•	The SC-50d/SC-60d is not	•	Ensure that the
on.		plugged in and switched		SC-50d/SC-60d is
		on, or the AC outlet is not		plugged in and switched
		active.		on, and that the AC outlet
				is active.
	• The DHD Controller is not		• Ensure that the DHD
		plugged in and switched		Controller is plugged in
		on, or the AC outlet is not		and switched on, and that
		active.		the AC outlet is active.
	•	The remote control	•	Replace the batteries.
		batteries have run out.
	• The serial connection from		• Ensure that the RS-232
		the DHD Controller to the		output from the DHD
		SC-50d/SC-60d is		Controller is properly
		incorrect.		connected to the RS-232C
				input on the
				SC-50d/SC-60d (see
				Figure 3-10).
The projector and DHD	•	Lens cover is on or shutter	• Ensure that the lens cover
Controller are both on, but		is closed.		is off and the shutter is
there is no picture and				open.
on-screen menus do not	•	Lamp failed to ignite.	• Ensure that the lamp door
appear.				is closed. If it is and the
				problem persists, replace
				the lamp.
	• Faulty or incorrect video		• Ensure that the HDMI
		connection between the		output from the DHD
		DHD Controller and the		Controller is properly
		SC-50d/SC-60d.		connected to the Slot 2
				DVI-I input on the
				SC-50d/SC-60d (see
				Figure 3-10).
The display is on and menus	•	Incorrect source selection.	• Select the correct source.
appear, but there is no	•	Source component is not	• Turn on the source
picture.		turned on.		component.
	•	Source component is	•	Check connections from
		connected incorrectly or		source component to DHD
		not at all.		Controller.
A projected image from a	•	DVD player is connected	• Turn off progressive scan
DVD is split or otherwise		to the Component input		on the DVD player. Or,
scrambled.		and set to progressive		connect the DVD player to
		scan mode.		the HD1 or HD2 input.
Image geometry is incorrect.	•	Incorrect aspect ratio	• Select a different aspect
		selection.		ratio.

5.2

Troubleshooting Tips

Signature Cinema™ SC-50d/SC-60d Installation/Operation Manual 83