Samsung CLP-320, CLP-325W Solving other problems

Troubleshooting_ 78

7. Close the top cover. Make sure that it is securely closed.

8. Push the fuser levers downwards.

9. Open and then close the rear cover or front cover to resume printing.

Solving other problems

The following chart lists some trouble conditions that may occur and the

recommended solutions. Follow the suggested solutions until the problem is

corrected. If the problem persists, contact a service representative.

Other problems include:

•See "System problems" on page 78.

•See "Power problems" on page 78.

•See "Paper feeding problems" on page 79.

•See "Printing problems" on page 80.

•See "Printing quality problems" on page 81.

•See "Common Windows problems" on page 84.

•See "Common Linux problems" on page 84.

•See "Common Macintosh problems" on page 85.

System problems

Condition Suggested solutions

The red error light is

on. Turn the machine on/off. If the problem persists,

contact a service representative (See "Contact

SAMSUNG worldwide" on page 94”).

The machine is experiencing problems that

require service such as LSU error or fuser

error.

Power problems

Click this link to open an animation about power problems.

Contents

Main Copyright_ 2 copyright INTRODUCTION 23 GETTING STARTED 40 34 28 50 MEDIA AND TRAY 59 52 PRINTING 68 MAINTENANCE 75 72 TROUBLESHOOTING Page safety information Important safety symbols Explanation of all icons and signs used in the Users Guide: Operating environment Warning Operating method Installation / Moving Warning Caution Maintenance / Checking Caution Supply usage regulatory information Laser Safety Statement WARNING Ozone Safety Power Saver Recycling China only Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in the European Union and other European countries with separate collection systems) United states of america Federal Communications Commission (FCC) Intentional emitter per FCC Part 15 FCC Statement for Wireless LAN use: Turkey only Russia only Germany only Replacing the Fitted Plug (for UK Only) Important Important warning: Declaration of Conformity (European Countries) Approvals and Certifications Regulatory Compliance Statements Wireless Guidance OpenSSL License Original SSLeay License Page Page About this users guide_ 19 about this users guide Convention About this users guide_ 20 Finding more information Features of your new product_ 21 features of your new product Special Features Features of your new product_ 22 Features by models This chapter gives you an overview of your machine. Machine overview Front view Page Control panel overview Understanding the control panel Status/ Toner LEDs Wireless LED Introducing the useful buttons Print screen button Demo print button Cancel button WPS button Power button Turning on the machine Setting up the hardware Location Printing a demo page Supplied software System requirements Microsoft Windows Installing USB connected machines driver Page Installing the Unified Linux Driver Installing the Smart Panel Installing the Printer Settings Utility Sharing your machine locally Setting up a host computer Setting up a client computer Setting up a host computer Setting up a client computer (clp-320n(k)/clp-321n/clp-325w(k)/clp-326w only) Network environment Introducing useful network programs SyncThru Web Service SyncThru Web Admin Service Printing network configuration report Setting IP address IPv4 configuration IPv4 setting using SetIP Program (Windows) Installing the program IPv6 configuration Printing network configuration report Setting IPv6 addresses Manual address configuration Installing printer driver Installing network connected machines driver Page Installing the Unified Linux Driver Add network Printer only) Getting started Choosing your network connection Wireless network name and network key Choosing the wireless network installation type Setting a wireless network from the computer Setting a wireless network with USB cable Wireless network setup (CLP-325W(K)/CLP-326W only)_ 42 Installing the machine on a wireless network with an access point (Windows) Creating the infrastructure network in Windows Wireless network setup (CLP-325W(K)/CLP-326W only)_ 43 Installing the machine on an Ad-Hoc wireless network (Windows) Creating the Ad-Hoc network in Windows Wireless network setup (CLP-325W(K)/CLP-326W only)_ 44 Installing the machine on a wireless network with an access point (Macintosh) Creating the infrastructure network in Macintosh Wireless network setup (CLP-325W(K)/CLP-326W only)_ 45 Installing the machine on an Ad-Hoc wireless network (Macintosh) Creating the Ad-Hoc network in Macintosh Setting a wireless network with network cable Preparing items Setting IP address Printing a network configuration report Wireless network setup (CLP-325W(K)/CLP-326W only)_ 47 Configuring the machines wireless network Using SyncThru Web Service Completing the installation Turning the Wi-Fi network on/off Troubleshooting Printers Not Found Connecting Failure - Not Found SSID Solving other problems Basic setup_ 50 Altitude adjustment 4,000 m (13,123 ft) 3,000 m (9,842 ft) 2,000 m (6,561 ft) 1,000 m (3,280 ft) Setting the default tray and paper From your computer Windows Using the power saving feature Changing font setting (CLP-320N(K)/CLP-321N/CLP-325W(K)/ /CLP-326W only) Setting the humidity mode This chapter introduces you how to load originals and print media into your machine. Selecting print media Guidelines for selecting the print media Media sizes supported in each mode Changing the tray size Loading paper in the tray In the tray Manual feeding in the tray Tips on using the manual feeding method Printing on special media Envelopes Transparencies Labels Card stock/Custom-sized paper Letterhead/Preprinted paper Setting the paper size and type Using the output support This chapter explains common printing tasks. Introducing useful software program Samsung AnyWeb Print Samsung Easy Color Manager Printer driver features Printer driver Opening printing preferences Using a favorite setting Using help Using special print features Printing multiple pages on one sheet of paper Printing posters Printing booklets (Manual) Printing on both sides of the paper (Manual) Change percentage of your document Fitting your document to a selected paper size Using watermarks Using an existing watermark Using overlay Creating a new page overlay Using a page overlay Deleting a overlay Graphics tab options Changing the default print settings Setting your machine as a default machine Printing to a file (PRN) Macintosh printing Printing a document Changing printer settings Layout Linux printing Printing from applications Printing files Configuring printer properties This chapter introduces management tools provided to help you make full use of your machine. Introducing useful management tools Using SyncThru Web Service To access SyncThru Web Service Logging into SyncThru Web Service SyncThru Web Service overview Using the Smart Panel program Understanding Smart Panel Changing the Smart Panel Program Settings Using the Unified Linux Driver Configurator Opening the Unified Driver Configurator Printers configuration window Printers tab Classes tab Ports configuration This chapter provides information about maintaining your machine and the toner cartridge. Printing a machine report Cleaning a machine Cleaning the outside Cleaning the inside Storing the toner cartridge Toner cartridge storage Handling instructions Use of non-Samsung and refilled toner cartridge Estimated cartridge life Tips for moving & storing your machine Redistributing toner Tips for avoiding paper jams Clearing paper jams In the tray Inside the machine In the paper exit area Page Solving other problems System problems Power problems Paper feeding problems Printing problems Printing quality problems Page A AaBbCc AaBbCc A Common Windows problems Common Linux problems A Common Macintosh problems How to purchase Available supplies Maintenance parts Replacing the toner cartridge Replacing the imaging unit Page Replacing the waste toner container This chapter covers the machines primary specifications. Hardware specifications Environmental specifications Electrical specifications Page Print media specifications Page Contact SAMSUNG worldwide_ 94 contact samsung worldwide Contact SAMSUNG worldwide_ 95 glossary Page Page Page Glossary_ 100 SMTP SSID Subnet Mask TCP/IP TCR Page index A B C D R S T U W