Solving other problems | Samsung CLP-775 SERIES, CLP775ND instruction

Message	Meaning	Suggested solutions

Replace TR. belt	The life of the transfer	Replace the paper
End of life, Replace	belt has expired.	transfer belt with a new
with new Paper		one.
transfer belt unit		Install a
		Samsung-genuine
		transfer belt. (See
		"Replacing the paper
		transfer belt" on
		page 85.)
Tray[yyy] cassette	The tray is not	To close the tray, lower
Out	properly closed.	the rear edge, align it with
Tray[yyy] cassette		the slot, and slide it into
is pulled out.		the printer.
Insert it properly
Tray[yyy] has a	The machine cannot	Reinstall the optional
problem	communicate the	trays. If the problem
Communication	optional trays.	persists, call for service.
problem occurred
with tray[yyy]
Tray[yyy] Not	The optional trays is	Reinstall the optional
Installed	not installed.	trays. If the problem
Tray[yyy] is not		persists, call for service.
installed
TR. belt Not	The transfer belt of	Install the a
compatible	the machine is not for	Samsung-genuine part
Paper transfer belt	your machine.	designed for your
unit is not		machine. (See
compatible.		"Replacing the paper
Check guide		transfer belt" on
		page 85.)
Error: [aaa]	The transfer belt is not	Install a
PTB Unit Failure:	installed.	Samsung-genuine
[aaa]		transfer belt. (See
Install paper		"Replacing the paper
transfer belt unit.		transfer belt" on
		page 85.)

Solving other problems

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, call for service.

Paper feeding problems

Condition	Suggested solutions

Paper jams during	Clear the paper jam. (See "Clearing paper jams"
printing.	on page 69.)
Paper sticks	• Check the maximum paper capacity of the
together.	tray. (See "Print media specifications" on
	page 92.)
	• Make sure that you are using the correct type
	of paper. (See "Print media specifications" on
	page 92.)
	• Remove paper from the tray and flex or fan
	the paper.
	• Humid conditions may cause some paper to
	stick together.
Multiple sheets of	Different types of paper may be stacked in the
paper do not feed.	tray. Load paper of only one type, size, and
	weight.
Paper does not feed	• Remove any obstructions from inside the
into the machine.	machine.
	• Paper has not been loaded correctly. Remove
	paper from the tray and reload it correctly.
	• There is too much paper in the tray. Remove
	excess paper from the tray.
	• The paper is too thick. Use only paper that
	meets the specifications required by the
	machine. (See "Print media specifications" on
	page 92.)
The paper keeps	• There is too much paper in the tray. Remove
jamming.	excess paper from the tray. If you are printing
	on special materials, use the multi-purpose
	tray.
	• An incorrect type of paper is being used. Use
	only paper that meets the specifications
	required by the machine. (See "Print media
	specifications" on page 92.)
	• There may be debris inside the machine.
	Open the front cover and remove any debris.
Transparencies stick	Use only transparencies specifically designed
together in the paper	for laser printers. Remove each transparency as
exit.	it exits from the machine.
Envelopes skew or	Ensure that the paper guides are against both
fail to feed correctly.	sides of the envelopes.

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Samsung CLP-775 SERIES, CLP775ND manual Solving other problems, Paper feeding problems, Condition Suggested solutions

Contents

Color Laser Printer Copyright Copyright Safety information Important safety symbolsSafety information Operating environment Operating method Installation / Moving Maintenance / Checking Supply usage Laser safety statement Ozone safetyRegulatory information Regulatory information Recycling Power saverUnited States of America only Correct disposal of batteries in this product Radio Frequency EmissionsRfid Radio Frequenty Interface Device FCC Information to the User Regulatory information Declaration of Conformity European Countries Important warningApprovals and Certifications Green and Yellow Earth Regulatory Compliance Statements Wireless GuidanceIsrael only China only About this user’s guide ConventionAbout this user’s guide Convention Description Example Finding more information Material name Description Special Features Features of your new productFeatures of your new product Features by Model Features CLP-775 Series Introduction Machine overviewFront view Introduction Rear view Control panel overview Understanding the control panel Turning on the machineStatus LED Buttons Setting up the hardware ContentsGetting started Supplied software Installing the driver locally System requirements Installing the Linux Unified Driver Open the Applications folder Utilities Print Setup UtilitySelect Uninstall and click Uninstall Windows Installing the SmartPanel Installing the Printer Settings UtilityDouble click cdroot Linux smartpanel install.sh Double click cdroot Linux psu install.sh Network setup Using a wired networkNetwork environment Introducing useful network programs Setting IP address IP setting using control panelIPv4 configuration using SetIP Windows IPv4 configuration using SetIP Macintosh Network parameter setting Restoring factory default settingsInstalling wired network connected machine’s driver Restoring factory default settings using control panel Command Definition Description Line In-Setup.exe /sSetup.exe /s /L18 L0x0012 or Macintosh Opens PrintersPrinters and Faxes folder Code Language Install Accept printername enable printernameLinux Gzip -d package name tar xf Wireless network setup Choosing the installation typeUsing the Wlan Setup using Windows Select the Wireless Setting and Installation option Wireless Network Setting Complete window appears For the Dhcp method Ad hoc via USB cableFor the Static method Items to prepare Setup using MacintoshClick Continue Click Wireless Setting and Installation Creating the ad hoc network in Macintosh Using a network cable Turning the Wi-Fi network on/off Troubleshooting Problems during setup or driver installationOther problems Click Wireless Custom IPv6 configuration Using IPv6Setting IPv6 addresses Connecting SyncThru Web Service Basic setup Using power saving feature Setting the default tray and paperChanging font setting Control panel Media sizes supported in duplex mode Media and traySelecting print media Changing the tray size Paper limit mark Paper level indicator Loading paper in the trayTray 1 / optional trays Paper width guide Tips on using the multi-purpose tray Multi-purpose tray Printing on special media EnvelopeTransparency Types Tray Optional Multi-purpose Trays Labels Card stock/ Custom-sized paperLetterhead / Preprinted paper Used paper Setting the paper size and type Using the output supportPhoto Glossy Canceling a print job PrintingBasic printing Printing Changing the default print settings Setting your machine as a default machineUsing advanced print features Using help Understanding special printer features Overlay window appears Edit Overlay window, click Create OverlayOverlay List What is Direct Printing Utility? Using Direct Printing Utility Windows onlyPrint Mode Macintosh printing Linux printing Configuring Printer Properties Changing the machine settingsUnix printing Printing files Printer-Specific Settings tab Text tabHPGL/2 tab Margins tab Machine status and advanced features Accessing the MenuMachine status and advanced features Information Paper System SetupGraphic Color EmulationNetwork Job Management Management tools Using SyncThru Web ServiceSamsung AnyWeb Print Setting the system administrator’s information Using Samsung Easy Printer Manager Windows onlyUnderstanding Samsung Easy Printer Manager Using Samsung Printer Status Windows only Using Smart Panel Macintosh and Linux onlyAdvanced settings user interface overview Samsung Printer Status overview Using the Unified Linux Driver Configurator Changing Smart Panel ‘s settingsOpening the Unified Driver Configurator Printers configuration Switches to Ports configuration Ports configurationClasses Tab Maintenance Maintenance Storing the Toner cartridge Tips for Moving & storing your machineHandling instructions Use of non-Samsung and refilled toner cartridge Troubleshooting TroubleshootingRedistributing toner Tips for avoiding paper jams Clearing paper jams Tray Optional trays Fuser unit area Click this link to open an animation about clearing a jam Exit area Duplex unit area Understanding display messages Checking display messages Message Meaning Suggested solutions Fuser unit is not Installed Install it Jam bottom TemperatureChange room Temperature Error aaa Call for service Paper feeding problems Solving other problemsCondition Suggested solutions Printing problems Condition Possible cause Suggested solutions Printing quality problems Dropouts White SpotsVertical lines Color or Black Condition Common PostScript problems Common Windows problemsCommon Linux problems Problem Possible cause Solution Common Macintosh problems Supplies and accessories How to purchaseAvailable accessories Supplies and accessories Available maintenance parts Connector InterfaceReplacing the toner cartridge IEEE1284 Parallel Allows you to use various Replacing the paper transfer belt Necessary Precautions to take when installing accessories Activating the added accessories in printer properties Installing a wireless network interface cardInstalling a memory module Installing a wireless network interface card Installing a hard disk Installing a hard diskPrinting with the optional hard disk Storing a job Printing or deleting a stored job Controlling the active job queueForm file File Policy Supplies and accessories Specifications General specificationsSpecifications This chapter include Minimum size custom Print media specificationsMaximum size custom Contact Samsung worldwide Contact samsung worldwideCountry/Region Customer Care Center Web Site Guatemala Honduras Philippines Glossary DMPr Dot Matrix PrinterDuplex Duty Cycle ITU-T No chart IeeeIntranet IP address Resolution ModemNetWare Originals Subnet Mask Toner CartridgeUNC Path Watermark XPS