Troubleshooting_ 72
2. Open the inner cover using the handle on it.
Do not touch the fuser inside the inner cover. It is hot and could
cause burns! The fuser's operating temperature is 180°C (356°F).
Take care when removing paper from the machine.
3. Pull up the paper jam lever to loose the fusing part of the fuser unit and
carefully take the jammed paper out of the machine.
4. Press down the paper jam lever to fasten the fusing part.
5. Close the inner cover.
6. After removing the jammed paper, check for paper which may be
jammed in other parts of the machine.
7. Close the top cover. Ensure that the cover is securely closed.
If the top cover is not completely closed, the machine will not
operate.
In exit area
Click this link to open an animation about clearing a jam.
1. Open and close the front cover. The jammed paper is automatically
ejected from the machine.
2. Gently pull the paper out of the output tray.
If you do not see the jammed paper or if there is any resistance when
you pull, stop and see "In the fuser unit area" on page 71.
3. Open and close the front cover to resume printing.
If the front cover is not completely closed, the machine will not
operate.
In the duplex unit area
Click this link to open an animation about clearing a jam.
1. Using the handle, completely open the front cover.
Be careful not to scratch the surface of the paper transfer belt.
2. Press the green release handle to release the paper transfer belt.
Holding the handle on the paper transfer belt, lift it out of the machine.