Troubleshooting
Troubleshooting
Problem | Cause | Action |
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There is a popping | Cooking sealed food or using | Do not use sealed containers |
sound during | a container with a lid may | as they may burst during |
operation, and the | causes popping sounds. | cooking due to expansion of the |
oven doesn't work. |
| contents. |
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The oven exterior | There is not sufficient | There are intake/exhaust outlets |
is too hot during | ventilation space for the oven. | on the front and rear of the |
operation. |
| oven for ventilation. Keep the |
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| gaps specified in the product |
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| installation guide. |
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| Objects are on top of the oven. | Remove all objects on the top of |
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| the oven. |
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The door cannot be | Food residue is stuck between | Clean the oven and then open |
opened properly. | the door and oven interior. | the door. |
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The oven does not | The oven may not work, too | Put one cup of water in a |
heat. | much food is being cooked, or | |
| improper cookware is being | run the microwave for |
| used. | minutes to check whether the |
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| water is heated. Reduce the |
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| amount of food and start the |
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| function again. Use a cooking |
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| container with a flat bottom. |
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Heating is weak or | The oven may not work, too | Put one cup of water in a |
slow. | much food is being cooked, or | |
| improper cookware is being | run the microwave for |
| used. | minutes to check whether the |
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| water is heated. Reduce the |
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| amount of food and start the |
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| function again. Use a cooking |
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| container with a flat bottom. |
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The warm function | The oven may not work, too | Put one cup of water in a |
does not work. | much food is being cooked, or | |
| improper cookware is being | run the microwave for |
| used. | minutes to check whether the |
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| water is heated. Reduce the |
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| amount of food and start the |
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| function again. Use a cooking |
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| container with a flat bottom. |
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