TROUBLESHOOTING

 

Problem

Cause and solution

Page

 

 

The telephone line cord is not correctly connected to the

 

Dialing cannot be done.

machine and the wall telephone jack.

11

 

 

Make sure the telephone line cord is securely connected.

 

 

 

 

 

 

 

The receiving machine is out of paper.

-

 

 

Check with the operator of the receiving machine.

 

 

 

 

 

 

 

No transmission takes place.

The receiving machine does not support the G3 standard.

-

Check with the operator of the receiving machine.

 

 

 

 

 

 

 

 

 

An error is displayed.

91

 

 

Check the display of the machine.

 

 

 

 

 

 

 

 

 

If a blank sheet of paper is output together with a normally

 

Nothing is printed at the

received fax, the machine's paper size setting may be different

 

from the size of paper actually loaded in the machine.

29

receiving end.

Make sure that the paper size setting matches the size of paper

 

 

 

 

 

 

loaded in the machine.

 

 

 

 

 

 

 

Noise on the line may cause a distorted image. Try sending the

 

A distorted image is received at

fax again, or make a copy on your machine and see if the copy

-

the other end.

is distorted.

If the image is still distorted, consult the retailer or dealer where

 

 

 

 

 

 

you bought the machine.

 

 

 

 

 

 

 

The transmitting machine may be using a light contrast setting.

 

The received original is faint.

Ask the operator of the transmitting machine to send the fax using

-

 

 

a darker contrast setting.

 

 

 

 

 

 

 

Noise on the line may cause a distorted image.

 

 

 

Ask the operator of the transmitting machine to send the fax

-

 

 

again.

 

Received images are distorted.

 

 

 

Operation

 

 

The TD cartridge may be running out of toner.

Manual

 

 

Replace the TD cartridge.

(for general

 

 

 

information)

 

 

 

 

 

 

Note

If your problem cannot be solved by carrying out the instructions in the Check and Remedy column above, please

contact your authorized SHARP dealer.

 

 

 

 

 

 

 

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