8 | Chapter 8 |
| TROUBLESHOOTING AND | |
| MAINTENANCE | |
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Problems related to general use of the machine, the copy function, and software setup are explained here. Be sure to check the problem carefully before calling for service, as many problems can be solved by the user.
If you are unable to solve the problem, turn off the main switch, unplug the power cord from the outlet, and contact your dealer.
Note | For problems related to the printer and scanner functions, see the | |
online manual. | ||
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When the following indicators light up or blink on the operation panel or the following alphanumeric codes appear in the display, solve the problem immediately referring to both the table below and the indicated page.
Note | Be sure to use only genuine SHARP parts and supplies. |
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| Indication | Cause and remedy | Page |
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Lamp indicator | Display |
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| BYPASS : ADD |
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Tray |
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| PAPER | The indicated paper tray is not |
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| TRAY<*> : ADD | attached, is attached incorrectly, or has |
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location | Blinks | 15 |
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PAPER | run out of paper. (The tray is indicated |
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indicator |
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| in <*>.) |
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| CLOSE PAPER |
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| TRAY<*> |
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| CLEAR PAPER JAM. | A paper misfeed has occurred. |
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| Remove the misfeed as explained in | 70 |
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| SPF/RSPF JAM. |
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| "MISFEED REMOVAL". |
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| FRONT OR SIDE |
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| COVER OPEN. | The cover is open. Close the cover. | - |
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| CLOSE COVERS. |
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| CLOSE THE SPF/ | The RSPF cover is open. Close the | - |
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| RSPF COVER. | RSPF cover. |
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| REPLACE THE | The toner cartridge is empty. Replace | 74 |
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| TONER CARTRIDGE. | the toner cartridge with a new cartridge. |
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Error | Blinks |
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indicator |
| locking switch is locked. Turn off the | 76 |
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| power, release the scan head locking |
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| switch, and turn the power back on. |
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| When |
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| SYSTEM ERROR | cartridge and make sure that the seal | - |
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| [XX - XX] REFER | is not still affixed. |
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| TO USER GUIDE |
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| The machine will not function. Turn the |
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| power switch off, wait about 10 seconds, |
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| and then turn on the switch again. If this | - |
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| does not clear the error, remove the |
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| power cord from the outlet, and contact |
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| your SHARP service center. |
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