TROUBLESHOOTING AND MAINTENANCE

The MFP driver cannot be correctly installed by Plug and Play (Windows 2000/XP/Vista)

In Windows 2000/XP/Vista, if the MFP driver cannot be correctly installed by Plug and Play (for example, Plug and Play takes place without copying the required files for the MFP driver installation), follow these steps to remove unneeded devices and then install the MFP driver as explained in "INSTALLING THE SOFTWARE" (p.36).

1 Click the "start" button, click "Control Panel", and then click "Performance and Maintenance".

•In Windows Vista, click the "Start" button, select "Control Panel", and then click "System and Maintenance".

•In Windows 2000, click the "Start" button, select "Settings", and then click "Control Panel".

2 Click "System", click the "Hardware" tab, and click the "Device Manager" button.

•

In Windows 2000, double-click the "System" icon, click the

Note

"Hardware" tab, and click the "Device Manager" button.

 

•

In Windows Vista, click the "Device Manager", and if a message

 

screen appears asking you for confirmation, click "Continue".

 

 

 

3

 

Click the icon beside "Other

 

 

 

devices".

 

 

 

 

 

 

If "AR-XXXX" and "SHARP AR-

 

 

 

XXXX" appear, select and delete

 

 

 

both of these items.

 

 

 

 

 

 

Note

If "Other devices" does not appear, close the "Device Manager" window.

 

 

 

 

 

 

 

 

 

 

 

 

 

4

 

Install the software as explained in "INSTALLING THE

 

 

 

SOFTWARE".

 

 

 

Removing the software

If you need to remove the software, follow these steps.

1

2

3

Click the "start" button and then click "Control Panel".

8

In Windows 98/Me/2000, click the "Start" button, select "Settings", and then

click "Control Panel".

Click "Add or Remove Programs".

•In Windows Vista, click the "Uninstall a program".

•In Windows 98/Me/2000, double-click the "Add/Remove Programs" icon.

Select "SHARP AR-208 Series MFP Driver" and Button Manager from the list, and remove the software.

For more information, refer to your operating manual or to the help files for your operating system.

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