| Chapter 12 Troubleshooting | |
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Automatic document | • Check the size and weight of the document (see | |
feeding does not work for | "Transmittable documents" in Chapter 3). | |
transmission or copying. |
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Nothing is printed at the | • Make sure that the document for transmission is | |
receiving end. | placed face down in the feeder. | |
| • Make sure that the fax paper is properly loaded | |
| in the receiving machine. | |
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A distorted image is | • Noise on the telephone line may cause | |
received at the other end. | distortion. Try sending the document again. | |
| • Make a copy of the document on your fax. If the | |
| copy is also distorted, your fax may have a | |
| problem. | |
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The power is on, but no | • Make sure that the telephone line cord is | |
plugged into the "TEL. LINE" jack, and not the | ||
reception takes place. | ||
"TEL. SET" jack. | ||
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The printing paper does not | • The printing paper may be jammed. See | |
"Clearing Jammed Printing Paper" in this | ||
come out. | ||
chapter. | ||
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| • Make sure that the printing paper is properly | |
| loaded in your machine. | |
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The printing paper comes | • Make sure that the document is loaded properly | |
in the feeder of the transmitting machine. Make | ||
out blank when you try to | ||
a copy to confirm the printing ability of your | ||
receive a document. | ||
machine. | ||
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The received document is | • Ask the other party to send higher contrast | |
documents. If the contrast is still too low, your | ||
faint. | fax may have a problem. Make a copy to check | |
| it. | |
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| |
Received images are | • Noise on the telephone line may cause | |
distortion. Have the other party try sending the | ||
distorted. | ||
document again. | ||
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| • The print head may be dirty. See "Fax print | |
| head" in Chapter 11. | |
| • Make a copy of another document on your fax. If | |
| the copy is also distorted, your fax may have a | |
| problem. | |
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