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Soho NBG800 manual User’s Guide, SOHOware Inc, SOHOware Europe, Technical Support, BroadGuard

Models: NBG800

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BroadGuard™

Secure Cable/DSL Router

User’s Guide

Model No. NBG800

P/N: 85-500600-02

Rev: A1

January 2001

SOHOware Inc.

Tel: +1 (408) 565-9888

Fax: +1 (408) 565-9889

SOHOware Europe

Tel: +44 1489 611 788

Fax: +44 1489 611 787

Technical Support

E-mail: support@sohoware.com

Technical Support Call Center (24hrs): +1 (888) 785-8222

Toll-Free Customer Service (US only): (800) 632-1118 ext: 2801

Fax: +1 (408) 565-9889

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Soho NBG800 manual User’s Guide, SOHOware Inc, SOHOware Europe, Technical Support, BroadGuard, Secure Cable/DSL Router

Contents

SOHOware Inc User’s GuideSOHOware Europe Technical SupportTRADEMARKS ii SOHOware Secure Cable/DSL RouterFCC WARNING SOHOware Secure Cable/DSL Router Packing ListLED Indicators Table of ContentsWired LAN Extension Wireless LAN ExtensionDMZ Host Disable Access ControlDHCP Settings View Current Access Control Settingsvi SOHOware Secure Cable/DSL Router List of FiguresFigure 31. Cable Broadband Connection SOHOware Secure Cable/DSL Routerviii SOHOware Secure Cable/DSL Router Chapter 1 Introduction Features and BenefitsSOHOware Secure Cable/DSL Router Front Panel Getting to Know Your BroadGuard2 SOHOware Secure Cable/DSL Router Power LED IndicatorsRear Panel Color4 SOHOware Secure Cable/DSL Router ResetPower port of a cable/DSL modemWhat You Need Chapter 2 InstallationBroadband Internet Account SOHOware Secure Cable/DSL RouterMaking a Connection Note Use only the power adapter supplied with the BroadGuard6 SOHOware Secure Cable/DSL Router Easy two-step installation procedure Wired LAN ExtensionNetwork Extension SOHOware Secure Cable/DSL Router8 SOHOware Secure Cable/DSL Router Wireless LAN Extensionstep1. Click Start/Settings/Control Panel Figure Network ConfigurationWindows 95/98/Me SOHOware Secure Cable/DSL RouterFigure 9. Select Network Component Type 10 SOHOware Secure Cable/DSL RouterFigure 10. Select Network Protocol Figure 11. Network SOHOware Secure Cable/DSL RouterFigure 12. TCP/IP Properties-1 Figure 13. TCP/IP Properties-2 12 SOHOware Secure Cable/DSL RouterWindows NT step1. Click Start/Settings/Control PanelSOHOware Secure Cable/DSL Router Figure 14. Control PanelFigure 16. Microsoft TCP/IP Properties-1 14 SOHOware Secure Cable/DSL Routerstep1. Click Start/Settings/Control Panel WindowsSOHOware Secure Cable/DSL Router Figure 17. Microsoft TCP/IP Properties-2Figure 19. Network and Dial-up Connections step4. Click Properties 16 SOHOware Secure Cable/DSL RouterFigure 20. Local Area Connection Status Figure 21. Local Area Connection Properties SOHOware Secure Cable/DSL RouterFigure 22. Internet Protocol TCP/IP Properties-1 18 SOHOware Secure Cable/DSL Router Using the DHCP server to assign an IP address Mac OSManual Assignment of IP addresses SOHOware Secure Cable/DSL Router20 SOHOware Secure Cable/DSL Router BroadGuard Network Configuration Chapter 3 Network ConfigurationEntering the BroadGuard Setup Home Page SOHOware Secure Cable/DSL RouterSetup Setup Home PageUse when your BSP Broadband Service Provider requests you to enter specific settingsthe services shown The PCs in the list have been denied access toSettings Hacker AlertBasic Cable SetupBroadband Connection 24 SOHOware Secure Cable/DSL RouterWindows 95/98/98SE/Me Finding your PC Host NameSOHOware Secure Cable/DSL Router 26 SOHOware Secure Cable/DSL Router Windows NTFigure 32. Network Figure 33. NetworkSOHOware Secure Cable/DSL Router WindowsFigure 34. System Properties 28 SOHOware Secure Cable/DSL Router DSL SetupFigure 37. DSL Broadband Connection SOHOware Secure Cable/DSL Router30 SOHOware Secure Cable/DSL Router Hacker Attack E-mail AlertsSOHOware Secure Cable/DSL Router Change PasswordAdvanced Access Control32 SOHOware Secure Cable/DSL Router SOHOware Secure Cable/DSL Router E-mail File DownloadingDMZ Host DMZ Host Disable34 SOHOware Secure Cable/DSL Router Note IP information of statically assigned IP PCs is not shown here DHCP SettingsSOHOware Secure Cable/DSL Router Internet Status36 SOHOware Secure Cable/DSL Router PPPoE Check DSL Users Only ToolsBroadGuard SOHOware Secure Cable/DSL RouterFigure 47. PPPoE Service Running Figure 48. PPPoE Check Successful 38 SOHOware Secure Cable/DSL RouterSOHOware Secure Cable/DSL Router Figure 50. Authentication FailedFigure 49. PPPoE Check Unsuccessful Hacker Alert Test View Current Access Control Settings40 SOHOware Secure Cable/DSL Router Download Firmware Access MonitorFigure 53. Access Monitor SOHOware Secure Cable/DSL RouterMac & Linux Users Windows Users42 SOHOware Secure Cable/DSL Router 2. The Status LED stays lit when it shouldn’t Chapter 4 Troubleshooting3. I can’t browse through the BroadGuard SOHOware Secure Cable/DSL RouterWindows 95/98/Me 44 SOHOware Secure Cable/DSL RouterRefresh step1. Click Start/Programs/Command PromptWindows NT SOHOware Secure Cable/DSL Routerstep4. Type Exit step1. Click Start/Programs/Accessories/Command Prompt46 SOHOware Secure Cable/DSL Router Refreshstep4. Type Exit Figure 61. Command Prompt-4Refresh SOHOware Secure Cable/DSL Router6. I can connect to the BroadGuard, but cant get outside connections 48 SOHOware Secure Cable/DSL RouterSOHOware Secure Cable/DSL Router Chapter 5 FAQsWhat is DoS Denial of Service? 50 SOHOware Secure Cable/DSL RouterWhat is Stateful Packet Inspection SPI? Does the BroadGuard pass PPTP packets?SOHOware Secure Cable/DSL Router Is there an internal cable or DSL modem in the BroadGuard?BroadGuard VPN Server Configuration Appendix A VPN REMOTE ACCESSClient Configuration e.g. Microsoft PPTP Windows 98/98/SE/Me VPN Client SetupFigure 64. Network SOHOware Secure Cable/DSL RouterFigure 65. Select Network Component Type Figure 66. Select Network AdaptersFigure 67. Network 54 SOHOware Secure Cable/DSL RouterFigure 68. Welcome to Dial-Up Networking SOHOware Secure Cable/DSL RouterFigure 69. Make New Connection-1 Figure 70. Make New Connection-2 56 SOHOware Secure Cable/DSL RouterFigure 71. Make New Connection-3 SOHOware Secure Cable/DSL Router step17. The Connection Established dialog box will open Figurestep1. Click Start/Programs/Administrative Tools/Routing and Remote Windows 2000 VPN Server SetupAccess 58 SOHOware Secure Cable/DSL RouterSOHOware Secure Cable/DSL Router Figure 76. Common ConfigurationsFigure 77. Remote Client Protocols Figure 78. Internet Connection 60 SOHOware Secure Cable/DSL RouterFigure 79. IP Address Assignment SOHOware Secure Cable/DSL Router step7. Click Next. The New Address Range box will open Figure62 SOHOware Secure Cable/DSL Router step10. Check No, I don’t want… then click NextFigure 83. Managing Multiple Remote Access Servers Figure 84. Routing and Remote AccessSOHOware Secure Cable/DSL Router Figure 85. Routing and Remote Access64 SOHOware Secure Cable/DSL Router Set User PermissionsSOHOware Secure Cable/DSL Router Figure 87. Administrative ToolsFigure 88. Computer Management Figure 89. User Properties 66 SOHOware Secure Cable/DSL RouterFigure 90. Network and Dial-Up Connections SOHOware Secure Cable/DSL Router 68 SOHOware Secure Cable/DSL Router Appendix B GLOSSARYSOHOware Secure Cable/DSL Router FirewallBBS Bulletin Board Service 70 SOHOware Secure Cable/DSL RouterNews Forum HackerSOHOware Secure Cable/DSL Router Technical SpecificationsSupport from Your Network Supplier Technical SupportSupport from SOHOware USA & EuropeLimited Warranty Service Procedures SOHOware Limited WarrantyHardware SoftwareReturn for Credit Services after Warranty PeriodLimitation of Liability 74 SOHOware Secure Cable/DSL Router15 January EC DECLARATION OF CONFORMITYSOHOware Secure Cable/DSL Router