Technical Support
Support from Your Network Supplier
If additional assistance is required, call your supplier for help. Have the following information ready before you make the call.
1.LED status
2.A list of the product hardware (including revision levels), and if possible, a brief description of the network structure
3.Details of recent configuration changes, if applicable
Support from SOHOware
If you have any problems that you cannot resolve with the information in troubleshooting, please note the following information and contact our technical support team.
What you were doing when the error occurred
What error messages you saw
Whether the problem can be reproduced
The serial number of your SOHOware product
USA & Europe
Telephone | : | |||
Technical Support |
| +1 | (888) | |
Toll Free Customer |
| +1 | (800) | |
Service (US only) |
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FAX | : | |||
: | support@sohoware.com | |||
Asia Pacific
Telephone | : | |
FAX | : | |
: | techsupt@ndc.com.tw |
For more information on networking, please visit us at:
http://www.sohoware.com
