Sonance C4630 SE instruction manual Problem

C4630 SE HOME AUDIO SYSTEM

SERIAL CONTROL

Problem

No RS-232 communication with an external device

Solution

a)Is the external device ON?

b)Is the external device connected with the proper RS-232 cable? Check the configuration of the external device’s RS-232 port. The C4630 SE’s RS-232 pin configuration is:

Pin 2 = Receive (Rx), pin 3 = Transmit (Tx), Pin 5 = Ground (Gnd) .

c)Are the ‘baud rate’ and ‘format’ of the external device properly configured? See page 40.

d)Is the external device properly configured to send/receive?

e)Are the ASCII text serial commands programmed in Sonance Control Manager correct? See page 40.

f)If using Hex commands, be sure the Macro Editor screen’s HEX MODE button is pressed before inputting the Hex command (see page 40).

g)If the C4630 SE is being serial-controlled by the external device, make sure that all C4630 SE macros are purged of all RS-232 commands (see page 50).

PROGRAM MANAGER

Problem

The USB connection gives a Windows error: DEVICE NOT DETECTED

Solution

a)Disconnect and re-connect the USB cable from the C4630 SE and/or the computer.

b)Re-install the USB driver in the computer.

c)Confirm that you have made the proper computer Com Port selection and connection.

d)Unplug the USB cable from the C4630 SE, select DOWNLOAD TO DEVICE on the Sonance Control Manager and then re-connect the USB cable to the C4630 SE.

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