On Screen Messages

Check the following if a message appears on the display when operating the Video Communication System.

 

 

Message

Meaning

 

 

Now obtaining an IP address via DHCP.

The IP address of your system is assigned automatically by the DHCP server. If

 

 

 

the assignment is not successful, check the LAN settings.

 

 

 

 

 

 

Configure the DNS address or use the IP

Enter a DNS address or enter the IP address of the remote party.

 

 

address to dial.

 

 

 

 

 

 

 

Access to the DNS server has failed. Check

Connection to the DNS server could not be established. Check the PPPoE DNS

 

 

the PPPoE DNS settings.

server settings.

 

 

 

 

 

 

Cannot access the DNS server. Use the IP

Domain name connection could not be established. Enter the IP address of the

 

 

address to dial.

remote party to connect.

 

 

 

 

 

 

Connection to the remote party via DNS

Domain name connection could not be established. Enter the IP address of the

 

 

disabled. Dial using IP address.

remote party to connect.

 

 

 

 

 

 

The LAN cannot be used.

You cannot use the LAN connection for some reason. Check for correct cable

 

 

 

connections and verify that the LAN link LED indicators are lit. Also check the

 

 

 

network settings.

 

 

 

 

 

 

Communication via LAN is not available.

Check for correct cable connections and verify that the LAN link LED indicators are

 

 

Check LAN connection.

lit.

 

 

 

 

 

 

LAN configuration error. Diffserve exceeds

Set the Diffserve item in the LAN Setup menu to a value between 0 and 64.

 

 

the maximum value.

 

 

 

 

 

 

 

LAN configuration error. IP Precedence

Set the IP Precedence item in the LAN Setup menu to a value between 0 and 7.

 

 

exceeds the maximum value.

 

 

 

 

 

 

 

LAN configuration error. NAT Mode is set to

LAN connection via NAT is enabled. Check the NAT address.

 

 

On. Check the NAT address.

 

 

 

 

 

 

 

LAN configuration error. An address

Enter the correct NAT address from the LAN Setup menu.

 

 

different from the NAT router is specified.

 

 

 

Check the NAT address.

 

 

 

 

 

 

 

LAN configuration error. PPPoE is set to

The LAN connection is set to use PPPoE. A user name and password must be set.

 

 

On. Check the PPPoE User Name and

 

 

 

Password.

 

 

 

 

 

 

 

LAN configuration error. Fixed IP for PPPoE

Connection is set to use a fixed IP address for PPPoE. Enter the correct fixed IP

 

 

is set to ON. Check the PPPoE Fixed IP

address for PPPoE.

 

 

Address.

 

 

 

 

 

 

 

LAN configuration error. (Gatekeeper error)

Gatekeeper settings are not appropriate.

 

 

Check LAN configuration.

 

 

 

 

 

 

 

LAN configuration error. Gatekeeper Mode

LAN connection via gatekeeper is enabled. Enter the gatekeeper address.

 

 

is set to On. Enter the gatekeeper address.

 

 

 

 

 

 

 

LAN configuration error. Unauthorized NAT

The entered NAT address is not valid. Enter the correct NAT address.

 

 

address is specified. Check the NAT

 

 

 

address.

 

 

 

 

 

 

 

LAN configuration error. Unauthorized

The subnet mask setting is invalid.

 

 

network mask is set.

 

 

 

 

 

 

 

LAN configuration error. Connection is not

Connection to the remote party could not be established. Check whether there is a

 

 

 

complete as the port number overlaps.

conflict (overlap) between the “TCP port number” and “UDP port number” setting

 

 

 

 

 

in the LAN Setup menu.

 

 

 

 

 

 

 

 

 

 

 

 

 

Appendix

 

LAN configuration error. Connection is not

Connection to the remote party could not be established. Check the “TCP port

 

complete as an invalid port number is

number” and “UDP port number” setting in the LAN Setup menu.

 

 

 

 

specified.

 

 

 

 

 

 

 

Upgrading the LCD driver software. Please

The LCD software version is being upgraded. Do not turn power off until the

 

 

wait.

upgrade process is completed.

 

 

 

 

 

 

PPPoE server admission fails. Dial again

Connection to the PPPoE server could not be established. Check the various

 

 

after confirmation of the PPPoE settings.

PPPoE settings and dial again.

 

 

 

 

 

 

Connection to the PPPoE server fails.

Check the DNS server settings.

 

 

 

 

 

 

The system is connecting to a LAN via

The system is connecting to a LAN via PPPoE.

 

 

PPPoE.

 

 

 

 

 

108 On Screen Messages