2 | Shipping Information |
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2-1 Unpacking and Inspection
You should inspect your central chilling station for possible shipping damage. If the container and packing materials are in re- usable condition, save them for reshipment if necessary.
Thoroughly check the equipment for any damage that might have occurred in transit, such as broken or loose wiring and components, loose hardware and mounting screws, etc. In case of breakage, damage, shortage, or incorrect shipment, refer to the following sections.
2-2 In the Event of Shipping Damages
Important!
According to the contract terms and conditions of the Carrier,
the responsibility of the Shipper ends at the time and place of shipment.
þNotify the transportation company’s local agent if you discover damage.
þHold the damaged goods and packing material for the examining agent’s inspection. Do not return any goods to
Sterling before the transportation company inspection and authorization.
þFile a claim against the transportation company. Substantiate the claim by referring to the agent’s report. A certified copy of our invoice is available upon request. The original Bill of Lading is attached to our original invoice. If the shipment was prepaid, contact Sterling at (414)
þAdvise Sterling regarding your request for replacement and to obtain an RMA (return material authorization) number.
SSC Series Central Chilling Stations | Page 15 of 86 |
