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Sun Microsystems Sun Fire V100 manual IDE Controller Failure, Jumper Settings, ok probe-ide

Models: Sun Fire V100

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IDE Controller Failure

The probe-IDE diagnostic transmits an inquiry command to internal and external IDE devices connected to the system’s on-board IDE interface. If the IDE device is connected and active, the target address, unit number, device type, and manufacturer name are displayed. Initialize the probe-IDE diagnostic by typing the probe-idecommand at the ok prompt. The following code example shows the probe-IDE diagnostic:

ok probe-ide

Device 0 ( Primary Master ) ATA Model: ST34342A Device 1 ( Primary Slave ) ATA Model: ST34342A

Jumper Settings

The default settings for the jumpers are shown below. Do not change these settings.

Jumper Name	Jumper Setting

JP1	1-2
JP3	Not used.
JP7	1-2, 5-6.
JP8	Not used.
JP9	1-2
JP13	Jumper not fitted.
JP14	Jumper not fitted.
JP15	1-2
JP16	Jumper not fitted.
JP18	Jumper not fitted.
JP19	Jumper not fitted.

Chapter 10 Troubleshooting 107

Page 125

Image 125

Sun Microsystems Sun Fire V100 manual IDE Controller Failure, Jumper Settings, ok probe-ide

Contents

Sun Microsystems, Inc 901 San Antonio Road Palo Alto, CA U.S.A Sun Fire V100 Server User’s GuidePart No.816-2756-10 Revision A December Send comments about this document to docfeedback@sun.comPlease Recycle 2. Installing the Sun Fire V100 Server Into a Rack Contents1. Introducing the Sun Fire V100 Server 3. Communicating With the Server6. Managing the Sun Fire V100 Server From the Solaris Prompt 4. Powering On and Configuring the Sun Fire V100 Server5. Managing the Sun Fire V100 Server From the lom Prompt 10. Troubleshooting 99 Diagnostic Tools 9. Reinstalling the Solaris Operating Environment7. Interpreting the LEDs 8. Removing and Replacing Componentsvi Sun Fire V100 Server User’s Guide December Figures Removing the Top Cover Installing a Hard Disk Drive The obdiag MenuReplacing the Top Cover DIMM Insertion and Removal SequenceTables x Sun Fire V100 Server User’s Guide December Preface Part I Installation and ConfigurationHow This Book Is Organized Part II Remote and Local ManagementPart III Maintenance and Troubleshooting Using UNIX CommandsPart IV Appendixes Solaris Handbook for Sun PeripheralsShell Prompts Typographic Conventionsmachinename% machinename#Safety Precautions Accessing Sun Documentation OnlineOrdering Sun Documentation Sun Welcomes Your CommentsModifications to Equipment Symbolsxvi Sun Fire V100 Server User’s Guide December PA RT I Installation and Configuration Page Introducing the Sun Fire Server Overview of the Sun Fire V100 Server Preinstalled Software Contents of the Ship KitTABLE 1-2 Customer Installable Hardware Optional Components1 Install the Hardware Installation Quick Start2 Configure the Server Task6 Sun Fire V100 Server User’s Guide December Installing the Sun Fire V100 Server Into a Rack Choosing Between a Rack and a Cabinet Thermal issuesThe 19-Inch Rackmounting Kit SecurityFIGURE 2-1 Cable Management Bracket To Assemble the Slides and Mount the Server3. Measure the distance between the front and back posts of your rack 6. Fasten the mounting slides to the rack using the screws supplied 12 Sun Fire V100 Server User’s Guide December FIGURE 2-6 Fastening the Slide Mounts to a Standard 19-inch Rack 7. Slide the server into the rack see FIGUREChapter 2 Installing the Sun Fire V100 Server Into a Rack 14 Sun Fire V100 Server User’s Guide December The server is now securely installed in the rack To Fit the Cable Management BracketCable management bracket Tips for Using a Sun StorEdge 72-inch RackTo Connect the Cables to the Server Connecting the Cables1. Connect the power cord 4. Connect the server to a maximum of two USB devices. If required 2. Connect a serial device3. Connect the server to a maximum of two Ethernet hubs Communicating With the Server Serial Port Pin Arrangement Setting Up a Console Connection to the ServerWhich Is the Appropriate Serial Port? FIGURE 3-1 Serial Port Pins 1 to Serial Connection SettingsThe Sun DB-25 Adapter Serial AdaptersTo Use the DB-25 Adapter Connecting to the Server Using a Sun Workstation or ASCII TerminalThe Sun DB-9 Adapter 3. Attach the adapter to the appropriate port in your serial device2. From a terminal session, type To Connect to the Server Using a Sun WorkstationTo Connect to the Server Using an ASCII Terminal 3. Make the setting changes shown below Connecting to the Server Using a Terminal ServerConnecting to a Cisco Terminal Server 2. Open a terminal session on the Sun workstation, and type Connecting to Other Terminal ServersTo Connect to a Sun Fire V100 Server Using a Terminal Server a. Choose Start Programs Accessories Communications Hyperterminal Connecting to the Server Using a System Running Microsoft Windows5. In the Set Up New Session window a. Name the session To Connect to the Serverc. Click OK 6. In the Connect To window a. Click Edit b. Click Connect Using c. In the drop-down menu, click Direct to COM1d. Click OK 7. In the COM1 Properties window a. Change the Bits Per Second value toTo Set Up the Hardware Connecting to the Server Using a Handheld DeviceTo Set Up the Software 2. Connect the other end of the cable to the DB-9 adapter5. Click On 4. Choose Menu Options Terminal and make the following settingsTo Use Macros Using the Arrow Keys1. Choose Menu Options Macro 2. Define a name for the macro 3. Specify the text that the macro will executeTABLE 3-7 Example PalmOS Terminal Emulator Macros Table 3-7 shows some example macros“Powering On and Configuring the Server” on page Powering On and Configuring the Sun Fire V100 Server“Using the Power On/Standby Switch” on page C H A P T E RTo Power On With the Server’s Details Registered at a Name Server Powering On and Configuring the Server1. Connect the server to the power supply but do not power it on To Power On Without the Server’s Details Registered at a Name Server7. When prompted, give a password if any for users logging in as root 1. Connect the server to the power supply but do not power it on12. Specify the name service you want the server to use 6. Specify whether the IP address is to be configured by DHCP8. Specify a host name for the server 9. If prompted, specify the IP address for the systemTo Clear the Configuration and Start Again To Power On a Standalone Server for the First Time9. When prompted, give a password if any for users logging in as root 6. Specify a Host Name for the server2. At the Solaris prompt, type 1. Boot the server into the Solaris environment by typingIf you are at the lom prompt, go to the ok prompt by typing Standby Using the Power On/Standby Switch40 Sun Fire V100 Server User’s Guide December To completely remove power from the serverDisconnect the power cable from the server PA RT II Remote and Local Management Page Introduction to Lights-Out Management Managing the Sun Fire V100 Server From the lom PromptUsing LOM Commands To Power On the Server or to Power Down to Standby Mode Powering On or Resetting the Server From the LOM ShellTo power on the server, type To power the server down to standby mode, typeTo Exit From the lom Prompt To Display the lom PromptTo display the lom prompt, type the following LOM escape sequence To return to the Solaris console prompt from the lom prompt, typeControlling the Server’s Booting Behavior To Reset the ServerTo reset the server, type To perform a limited reset affecting the processor only, typeBoot Modes Available Monitoring the Server From the LOM Shell To Check How Long the Server Has Been Running To find out how much time has elapsed since the last boot, typeTo Check the Current Status of All Components lom date Time since last boot +8d+20h48m2sType Viewing the LOM Event LogTo View the Last 10 Events in the Event Log To View All Events From the First to the nth Event Logged To View the Entire Event LogType TypeTo Check the Status of a Component Verifying That a Component Has Been FixedTo see the last five events, type TypeUser Administration permission u-level Setting Up LOM Privileges for Named UsersAdministration permission a-level Reset permission r-levelTo Create a LOM User Account To Specify the Password for a LOM User AccountType Type2. When prompted, type the current password To Change Your Own User Password3. When prompted, type the new password you want to use 4. Type the new password again to confirm itAll four parameters for example, userperm cuar To Specify Permissions for a Named UserOne, two, or three parameters TypeTo Turn the Fault LED On and Off Setting the LOM Configurable VariablesTo Set an Alarm Flag To turn the Fault LED on by setting the faulton variable, typeEnable event reporting by typing Turn the alarm off by typingDisable event reporting by typing To Stop LOM Sending Event Reports to the Serial A/LOM Port2. At the Solaris prompt, type Separating LOM From the Console on the Serial A/LOM PortTo Dedicate Serial A/LOM to LOM 2. At the Solaris prompt, type To Share the Serial A/LOM Port Between LOM and the ConsoleViewing Event Reports That LOM Sends to syslogd 1. Fatal LOM Shell Command List2. Warning 3. InfoTABLE 5-2 LOM Commands Continued 64 Sun Fire V100 Server User’s Guide December Managing the Sun Fire V100 Server From the Solaris Prompt Monitoring the System From the Solaris Prompt To Check the Power Supply Unit lom -pTo View the LOM Online Documentation To view the manual pages for the LOM utility, typeChecking the Supply Rail Voltages and Internal Circuit Breakers lom To Check the Fan Status lom -fType # lom -f Fans 1 OK speed 99% #To Check the Status of the Supply Rails and Internal Circuit Breakers To Check the Internal TemperatureType TypeTo Change the LOM Automatic Server Restart Configuration lom -w To Check Whether the Fault LED and Alarms Are On or OffTo find out how the LOM watchdog is currently configured, type TypeType To View the Configuration of LOMCode example 6-1 gives sample output of this command PSUs 1 OK speed 68% To see the event log, type To View the Event Log lom -eTo Configure the LOM ASR Configuring Automatic Server RestartBy default, the LOM watchdog process is enabled, and if you type To turn the Hardware reset option off from the command line,type To Set the Hardware Reset Option From a Script or Command lom -R onTo Turn the Fault LED On and Off lom -F To Turn the Alarms On and Off lom -ATo turn an alarm on from the command line, type To turn the alarm off from the command line, typeTo stop LOM from sending reports to the Serial A/LOM port, type To turn the Fault LED off, typeTo Stop LOM From Sending Reports to the Serial A/LOM Port lom -E off To Make the LOM Interface Backward Compatible lom -B To Upgrade LOM Firmware lom -G defaultTo turn serial event reporting on again, type # lom -G defaultPA RT III Maintenance and Troubleshooting Page C H A P T E R Interpreting the LEDs“Interpreting the Front- and Back-Panel LEDs” on page Fault LED Amber Power LED GreenInterpreting the Front- and Back-Panel LEDs Front-Panel LEDsPower LED Fault LEDBack-Panel LEDs Ethernet portTo turn the Fault LED on, type To Turn the Fault LED On or OffTo turn the Fault LED off, type Ethernet Ethernet Fault Power LEDRemoving and Replacing Components To Swap the System Configuration Card SCC Between Servers Replacing the System Configuration Card1. Make sure that both Sun Fire V100 servers are powered down Adding Components or Replacing A Server4. Replace the zip tie on the new system 5. Power on the new system see ChapterAdding or Changing Internal Components 1. Shut down the Solaris environment from the console To Change Components In a Sun Fire Server That Is In Use5. If the system is installed in a rack or cabinet, remove it 3. Disconnect the power cord 4. Disconnect all other cablesTo Remove the Top Cover 2. Unscrew the captive screw from the back of the unit see FIGURE4. Lift the cover up and off To Replace the Top Cover1. Align the arrow on the cover with the arrow on the server body 2. Press the cover down so that it clips into the server bodyTo Install and Remove Memory Memory Installation and Removal4. Tighten the captive screw on the back of the unit 3. Insert the memory module in the next vacant DIMM socketTo Install a Hard Disk Drive Installing and Removing the Hard Disk Drive6. Replace the system cover and tighten the captive screw see FIGURE 92 Sun Fire V100 Server User’s Guide Decembera. Position HDD and slide onto the clips on the base of the server 4. Insert and align the new hard disk drive see FIGUREb. Press the handle into the two clips on the base of the server FIGURE 8-7 Removing the HDD Placeholder3. Disconnect the data and power cables 5. Attach the power and data cables see FIGURETo Remove a Hard Disk Drive 6. Replace the system cover and tighten the captive screw see FIGURE6. Lift the hard disk drive up and out of the server 96 Sun Fire V100 Server User’s Guide December C H A P T E R Reinstalling the Solaris OperatingEnvironment 98 Sun Fire V100 Server User’s Guide December Reinstalling the Solaris Operating EnvironmentReinstalling the Lights-Out Management Software Troubleshooting POST Diagnostics Diagnostic Tools1. Type 2. Type2. Type OpenBoot Diagnostics1. Type Setting the Diagnostic Level for POST and OpenBoot Diagnostics SunVTS To Find Out If SunVTS is InstalledType TypeUsing SunVTS Software Installing SunVTS2. Remotely log in to the server as superuser or root 3. Type TypePower On Failure Problems You Might EncounterCannot Set Up a Console Connection to a Server No LOM Messages Displayed at the TerminalOpenBoot PROM Initialization Aborts and the Server Will Not Boot Cannot Display the lom Prompt Using the #. Escape SequenceProblems Connecting to the Server Using a Handheld Device ok probe-ide Jumper SettingsIDE Controller Failure What hardware configurations is the Sun Fire V100 available in? Frequently Asked QuestionsWhat software is preinstalled? Can I install a 32-bit kernel?What information does the System Configuration Card hold? Can I install my own PC DIMM memory?What if a System Configuration Card is lost? What are the Sun Fire V100 server’s expandability options?What is ASR? Where do I connect my monitor, keyboard, and mouse?How many Sun Fire V100 servers can be put in a standard 19-inch rack? 110 Sun Fire V100 Server User’s Guide DecemberChapter 10 Troubleshooting Do the serial ports support synchronous protocols?112 Sun Fire V100 Server User’s Guide December PA RT IV Appendixes Page Physical and Environmental Specifications Acoustic Noise Generated Physical SpecificationsEnvironmental Specifications Environmental Compliance Information Operating Power StatisticsTABLE A-3 Estimated Power Consumption of Server Components Calculating Power ConsumptionCalculating Heat Dissipation “Configuring the LOM Device Driver” on page Configuring LOM Driver“The LOM Device Driver and Script Files” on page A P P E N D I X BThe LOM Device Driver and Script Files TABLE B-1 LOM Configuration File Parameters Configuring the LOM Device Driver122 Sun Fire V100 Server User’s Guide December TABLE B-1 LOM Configuration File Parameters Continuedreportinglevel= serialtimeout=serialreturn= 124 Sun Fire V100 Server User’s Guide December Index Page Page Index-128 Sun Fire V100 Server User’s Guide December