TANDBERG D1459501 Upgrading the Content Server, Downloading Content Server software releases

Upgrading the Content Server

It is a good idea to regularly check for upgrades to the Content Server software on the TANDBERG web site. To upgrade the Content Server, read the Release notes for the release that you are upgrading to and then follow the instructions below. Note that you will need a release key to upgrade to S4 (but not if you subsequently upgrade to a minor release, for example S4.1), and this depends on the Content Server's serial number: contact your TANDBERG reseller.

Downloading Content Server software releases

1.Log in to the Content Server web interface as a site manager and go to Management settings > Server overview.

2.Make a note of the software version that is currently installed.

3.Go to the support section of the web site and check whether a more recent release is available for the Content Server.

4.Download the installer from the TANDBERG FTP site to a directory on your computer.

Upgrading the Content Server software

1.Make sure there are no ongoing calls.

2.Log into the Content Server using Windows Remote Desktop Connection.

3.Back up your Content Server and turn off any anti-virus programs, if any.

4.Transfer the installer that you downloaded in step 4 above to the Content Server (do not run the installer from a mapped or network drive).

5.Verify the MD5 hash (checksum) of the file.

A unique MD5 file is provided which can be used to verify that a file has not become corrupted as a result of file transfer, disk error or tampering. Any MD5 program can be used for verifying the installer using the provided MD5 file. A list of links to popular programs is available at: http://en.wikipedia.org/wiki/Md5sum. You need to follow instructions for the MD5 program you have downloaded.

For example, a program such as md5sum.exe requires you to run a command in this format: md5sum -c <installerFileName>.md5

If the installer file successfully passes the integrity check, it returns:

<installerFileName>.exe: OK

If the installer file does not pass the check, you see the following indicating that the file has been corrupted and the installer should not be run:

<installerFileName>: FAILED

md5sum: WARNING: 1 of 1 computed checksum did NOT match

6.If the file passed, run the executable by double-clicking on it and follow the on-screen instructions.

7.If prompted to do so, restart the Content Server. Otherwise, terminate your Remote Desktop session by logging off. Do not choose Shutdown, because it will shut down the Content Server.

TANDBERG Content Server printable online help 109