Toshiba 655 Messages Displayed on the Touch Panel, Message Problem Description Corrective Action

1 TROUBLESHOOTING FOR THE HARDWARE

Messages Displayed on the Touch Panel

When a message appears on the touch panel, see the table below to solve the problem.

Message	Problem Description		Corrective Action
Misfeed in ***	Paper jam has occurred inside the	Remove the jammed paper following the guidance
	equipment.	displayed on the touch panel.
		P.11 “Clearing a Paper Jam”
Check paper size setting on control	Paper jam has occurred because of	Just removing the jammed paper does not prevent
panel for drawer N	the mismatch between the paper size	another paper jam. Be sure to correctly register the
	placed in drawer N and the size	paper size in the equipment.
	registered for the drawer N in the	P.26 “Clearing paper jams caused by a wrong
	equipment.	paper size setting”
Wait (Performing Self-check)	The equipment is undergoing	Wait until the adjustment is completed and the
	maintenance to keep its imaging	message disappears.
	quality.
Check the original and set it again	The original is jammed inside of the	Remove the jammed original following the guidance
	Reversing Automatic Document	on the touch panel.
	Feeder.	P.13 “Paper jam in the Reversing Automatic
		Document Feeder (Lower)”
	The direction or the size of the	Check the direction and the size of the original and
	original placed on the Reversing	then replace it on the Reversing Automatic Document
	Automatic Document Feeder is	Feeder. Then reattempt the operation.
	incorrect.
Change direction of original	The orientation of the original placed	Change the orientation of the original by 90 degrees
	on the original glass is incorrect.	and place it on the original glass.
Change from this mode	The number of originals to be	Reduce the number of originals to be scanned to less
Count over, cannot store anymore	scanned has reached the limit of	than 2000 sheets, and try again.
	2000 sheets during scanning. (The
	magazine sort or page number
	function is used.)
READY (CHECK SADDLE STITCH	Staple jam has occurred in the stapler	Remove the jammed staples.
STAPLER)	of the saddle stitch unit.	P.34 “Staple jam in the saddle stitch unit”
READY (CHECK SADDLE STITCH	No staples are left in the stapler of the	Refill the staples.
STAPLER)	saddle stitch unit.	P.45 “Refilling saddle stitch unit staples”
READY (CHECK STAPLER)	Staple jam has occurred in the stapler	Remove the jammed staples.
	of the finisher.	P.31 “Clearing a Staple Jam”
READY (CHECK STAPLER)	No staples are left in the stapler of the	Refill the staples.
	finisher.	P.42 “Refilling With Staples”
READY (HOLE PUNCH DUST BIN IS	Hole punch dust bin is full of paper	Remove the paper punchings.
FULL)	punchings.	P.47 “Cleaning the Hole Punch Dust Bin”
READY (INNER TRAY FULL)	The exit tray of the equipment is full of	Remove the paper from the exit tray of the equipment.
	paper.
Add paper	No paper is left in a drawer or on the	Set paper in the drawer or on the bypass tray. The
	bypass tray.	touch panel indicates which drawer (or the bypass
		tray) has no paper.
		To set paper, refer to the Copying Guide.
Call for service	The equipment requires adjusting by	Contact your service representative with the error
	a service technician.	code displayed on the right side of the touch panel.
		Never attempt to repair, disassemble or modify
		the equipment by yourself.
		You could cause a fire or get an electric shock.
		Always contact your service representative for
		maintenance or repair of the internal parts of the
		equipment.
Examine stapler in the Saddle Stitch	Staple jam has occurred in the stapler	Remove the jammed staples.
unit	of the saddle stitch unit.	P.34 “Staple jam in the saddle stitch unit”
Check staple cartridge in the Saddle	No staples are left in the stapler of the	Refill the staples.
Stitch unit	saddle stitch unit.	P.42 “Refilling With Staples”
Check staple cartridge	No staples are left in the stapler of the	Refill the staples.
	finisher.	P.42 “Refilling With Staples”
Examine Stapler	Staple jam has occurred in the stapler	Remove the jammed staples.
	of the finisher.	P.31 “Clearing a Staple Jam”

8 Messages Displayed on the Touch Panel